• Resolved tesrosado

    (@tesrosado)


    When I go to create a table from a data source, the “Input data source type” dropdown simply does not work. I have tried using both Google Chrome and Microsoft Edge with no success to select a data source type.

    This plug-in looks great, but it won’t work at just the second step…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    This is probably a conflict on your Site, something from your Theme ( or another Plugin) could be ‘blocking’ our dropdown functionality.

    1. Please try this first.

    Go to the main plugin settings, and disable/uncheck option “Include full bootstrap front-end“, but also uncheck the other option “Include full bootstrap on back-end” as well.

    Then refresh the page, and check if dropdowns are now working.

    2. If the issue is the same after this, can you please try changing your current WP Theme to any other, such as any default WP Theme, and see if the dropdowns start working after that?
    Let us know how it goes.
    Thank you.

    • This reply was modified 10 months, 3 weeks ago by wpDataTables.
    • This reply was modified 10 months, 3 weeks ago by wpDataTables.

    The are blank options in dropdown even when this option is disable. How to remove blank options in dropdown?

    Thread Starter tesrosado

    (@tesrosado)

    Thank you! Turning off the full bootstrap options in front and back end fixed the broken drop down.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello @maxkrok;
    Can you please confirm which dropdowns you mean when you say there are ‘blank options’ even though it is disabled?
    Do you mean in our Advanced Column filtering, such as a Selectbox/MultiSelectbox filtering values?
    If that is the case, that means you are using the Premium version of our Plugin, and we can not help you further with this use-case here.

    If you’re using the Premium version of the plugin, please open a ticket on our?main Support platform here,

     and one of our Agents will respond as quickly as possible.

    Premium products are not supported?in these forums, as per?this?comment?by www.ads-software.com moderators.
    Just send them some screenshots to ensure that they can see exactly what kind of issue you are having and they will help you out.

    Thank you for understanding.?

    @tesrosado , we are happy to see that disabling those options fixed the dropdowns issue for you, that is awesome. ??

    Kind regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Input data source type dropdown broken?’ is closed to new replies.