• Resolved marwansjeban

    (@marwansjeban)


    When all variable products are sold out the input field to subscribe is initially (on page load) showing on variable products.
    When a variation is chosen in a droplist en back to ‘choose an option’ the plugin works fine.

    As a result, a customer can subscribe without choosing a variation. They wil get an subscribed email, but no notification when a product is back in stock.

    • This topic was modified 5 years, 11 months ago by marwansjeban.

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  • Hi @marwansjeban, make sure you have updated the stock.

    Also, please check the spam folder.

    Keep us posted.

    Thread Starter marwansjeban

    (@marwansjeban)

    Hi @dualcube ,

    The problem is that the input showed up before a customer choses a variation (only when all variations are sold out, only on page load).

    So when a customer subscribed to variable product without firstly choosing a variation, they actually got subscribed on a single product (i think). When this variable product is back in stock, they will not receive any mails (also no mail when i update the non variation stock field).

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