Input quantity shows 1

Hi Joanna,

I checked your subproducts and all of them have the Min quantity set to 1. Though you have set the default quantity to 0 in the backend, but when you configure the min quantity to 1, it will change the default quantity to 1 in the frontend so satisfy the quantity limits you have set. That’s why the issue occured.

You should change the min to 0 for them and configure a Min/Max in the Quantity limit boxes under for all items inside your smart bundles. This will make sure customers choose enough unit of items for the order.

You can read more in our guide here: https://doc.wpclever.net/woosb/quantity-settings/custom-quantity/

Best regards.

Hello Janilyn,

I’ve attempted the solution you suggested, but unfortunately, it didn’t resolve the issue. I’ve attached a screenshot for reference: https://snipboard.io/xjzsDG.jpg. I’ve also tried switching themes and deactivating plugins, but it appears to be related to the bundle plugin itself.

Looking forward to your further guidance on resolving this matter.

Best regards, Joanna.

Hi Joanna Gil,

I checked your products again today. You have changed some setings.

At first, when loading the bundle page, the default quantity of all subitems was 0: https://app.screencast.com/kmBzUwnHwbAwV.

Then all the quantities changed to 1 when the page was loaded. It seems that there is some”thing overriding the settings. I checked it further, your products had the “Sold Individually” option turned on. That might be the reason: https://app.screencast.com/s5Fu6qe0kpUqt.

The Sold Individually option is to set the default quantity of all products to always 1, even when changing the quantity input, all items with Sold Individually turned on will be changed back to 1 on the cart page as well.

You will need to disable this Sold Invididually option for all the subproducts as well as the main bundle to make the Custom quantity and quantity rules work. You can also open the Inventory tab to uncheck the option manually.

Best regards.

Hi there,

Thank you for your continued patience and cooperation regarding this matter.

After thoroughly investigating, I’ve confirmed that all the products included in the bundle have been meticulously reviewed, and none of them are set to be sold individually.

See it here: https://snipboard.io/rEMWaf.jpg

I carefully examined the screenshot you provided and attempted to locate the specific code you mentioned. However, as it appears to be related to Elementor, I took the initiative to deactivate Elementor, LA-Studio Element Kit for Elementor, and even change the theme. Despite these efforts, I regret to inform you that the issue persists.

Prior to this, I conducted extensive testing with nearly all plugins deactivated, yet the issue persisted unabated.

In light of these findings, could you kindly create a mock page to serve as a simulator? This will enable us to assess whether the plugin functions flawlessly under different conditions. Your assistance in this matter is greatly appreciated.

Thank you in advance for your cooperation.

Best regards, Joanna Gil.

Hello,

I hope this message finds you well.

I am writing to provide an update regarding the issue we have been investigating. After thorough analysis and troubleshooting, I am pleased to inform you that we have identified the root cause of the problem.

It turns out that the issue was stemming from a configuration setting within the PPOM for WooCommerce plugin. Once this setting was adjusted, the problem with the bundle product configuration was resolved.

I want to express my sincere gratitude for your patience, cooperation, and diligent efforts in troubleshooting this matter. Your assistance was invaluable in the process of identifying and resolving the issue.

Moving forward, I am confident that the bundle product functionality will now operate smoothly without any further complications. Should you encounter any other challenges or require additional support in the future, please do not hesitate to reach out.

Once again, thank you for your dedication and collaboration in resolving this issue promptly.

Best regards,

Hi Joanna Gil,

Thanks for your detailed feedback. I will send a report to our developers sso that they can check and make proper adjustments in the next update oof our plugin.

Best regards.