Insane

Hi @maps1990,

Thanks for taking the time to share your experience.

Could you please double-check that the assigned product category isn’t excluded from Facebook Sync in Marketing > Facebook > Product Sync under “Exclude categories from sync”?

If the product is in a category that’s excluded from sync, then it’s normal to see this notice when you attempt to update it: https://d.pr/i/hqD8Tz

You can resolve the issue by following either of these steps:

1. On the product editing screen, go to the Facebook tab and set the product to “Do not sync”: https://d.pr/i/JU2rOn (This will prevent the notice from being shown and allow you to update the product)
2. Remove the product category from the excluded product categories in Marketing > Facebook > Product Sync. (You can always use step 1 to stop specific products from syncing instead of excluding the product category).

I am having this same issue. I have a product that is excluded by category and I can’t update it. I keep getting that error mentioned and I see no option on “Facebook Tab” in woocommerce to tell it not to synch. In fact it says “Product excluded because of categories” under “Facebook Product Sync” and I can’t change it. I see the screenshot but don’t see that in my product. My product is a variable product. Does that make a difference?

• This reply was modified 1 year, 5 months ago by trgfineart.

Okay, looks like you have to go into the variation and change it if it is a variable product. Might want to update your advise or add a screenshot for variable products.

So, my question now is how do you update the facebook sync options for variations using the REST API?

answered my own question I think but posting for others. Something like the below for CREATING a variation that doesn’t sync to facebook. Similar for updating I assume.

$meta_data = [
array( ‘key’ => ‘_wc_facebook_sync_enabled’, ‘value’ => ‘no’) ;
];

$data = [
‘meta_data’ => $meta_data
];

$woocommerce->post('products/22/variations', $data);

Hello @trgfineart,

Thanks for sharing your experience so that it can benefit others. I’m glad you were able to get it working as you need. Including with the REST API.

Going forward please be sure to open a new support topic for your inquiry. when you have one, so that others can find the thread in a search, and so we can reply more efficiently.

Thanks!