insert button in editor broken

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @cyclocross

    This is not a known issue, I tested on our development site now as well.

    There must be a plugin or the theme conflicting. Can you please deactivate other plugins temporarily and see if it works then? If not, can you temporarily switch the theme and see if that is causing it?

    I look forward to your response.

    Thread Starter cyclocross

    (@cyclocross)

    Hmm, it worked fine before updating the plugin. but I did update another plugin at the same time. so there could be a conflict, but something did change. I’ll see what I can figure out.

    Thread Starter cyclocross

    (@cyclocross)

    So I downgraded the other plugin I upgraded and the editor botton for Slideshow Gallery still loads up my entire site (after a long wait). Can you think of anything else? Folder/File permissions?

    Plugin Author Tribulant Software

    (@contrid)

    @cyclocross

    Ok, please submit a ticket to us with WordPress login details so that we can investigate: https://tribulant.com/support/

    It is hard to say what the cause is without seeing it specifically.

    Plugin Author Tribulant Software

    (@contrid)

    @cyclocross

    I believe this was resolved via your ticket, right?

Viewing 5 replies - 1 through 5 (of 5 total)
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