Insert media into post

Checked this with another site hosted elsewhere, with a different set of plugins. Able to insert there, so this might be associated with the specific environment or plugins.

Have you tried:

– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the Twenty Twelve theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

By testing plugins, I found the culprit. It’s the Custom Field Template plugin. I’ll notify the author.

I have been trying to upload pictures to a post for the past 4 days…. and read everything that seems to make sense from your help page.
I have deactivated plug ins and I am using the 2012 theme.

When i click on Insert Media button it takes me to a page that gives a couple of options (insert from URL etc) but the page is otherwise blank.

I am a rank and elderly amateur so would appreciate your keeping any help as simple as possible.

Thanks
https://www.alexandraopengardens.com.au