Insert Photo does not insert any image

  • Resolved anneyu

    (@anneyu)


    5 years, 4 months ago

    Hi,

    The Insert Photo function does not insert an image at all.
    It just loads my upload but nothing happens.

    Please see screen video capture here:
    https://www.screencast.com/t/O2QxQUejWh

    Thank you!

    • This topic was modified 5 years, 4 months ago by anneyu.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @anneyu,

    Can you please let me know if you can check plugin conflict on your site. Please deactivate all the third-party plugins temporarily except for WPUF and then try to upload the image and check if the issue exists.

    Let me know the update. After checking you can activate the plugins again, so this is just for checking purpose.

    If you find the issue still exists after checking with third party plugins disabled, then you contact us here so that we can check your site.

    Regards,

    Thread Starter anneyu

    (@anneyu)

    Hello,

    I was able to resolve it already. I was trying it out on my staging site but when I tried it on my live site, it worked just fine.

    Thank you! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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