• Resolved renatefink

    (@renatefink)


    Hi!
    I made the Update to Version 1.6.2 – now the Option “Insert Shortcodes” is not available anymore. Could you please Re-add this button?
    Thank you ??

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @renatefink,

    There was very little change to the editor with the last few updates so I’m not sure how this happened.

    Do you know which plugin is controlling the Insert Shortcodes button? Do you have a page builder plugin installed?

    Also, is this button available on tabs that have previously been saved? (i.e. is the button only missing when you’re adding new tabs?)

    Let me know,
    Kevin.

    Thread Starter renatefink

    (@renatefink)

    Hi Kevin!

    Do you know which plugin is controlling the Insert Shortcodes button? Sorry, don′t know. Maybe the Plugin Shortcode Ultimate?!?

    Do you have a page builder plugin installed? ….I don′t know…

    The button is saved in old products. If I want to create a new one, this button is not available anymore.

    Renate

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Renate,

    You create a brand new product and add a tab – the shortcode button is not there.

    You save that tab & product (the page refreshes) – is the shortcode button there?

    Let me know,
    Kevin.

    Thread Starter renatefink

    (@renatefink)

    Hi Kevin!
    yes, after refreshing the page the shortcode button is available.
    Thank you ??

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Renate,

    Yeah that makes sense – sorry that the button isn’t available when you first create the editor. By creating the editor dynamically (without the page refresh), it doesn’t allow for other plugin’s extensions to load. We try to make it as similar as possible to WordPress’ standard editor (i.e. the editor you would see if you had no other plugins).

    Once you save a product, the editor will load a more normal way and the extensions will be available.

    I hope that makes sense and I hope that it isn’t too big of an inconvenience.

    All the best,
    Kevin.

    Thread Starter renatefink

    (@renatefink)

    This is ok, the main thing is possible at all…
    Nice Regards, Renate ??

Viewing 6 replies - 1 through 6 (of 6 total)
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