Inserting shortcode into custom template

Hi. Your plugin is exactly what I need if I could only get it to show up. I’ve created the rotators and the testimonials and inserted the specific rotator widget into the page (via Widgets) but nothing appears except the titles. I created a text widget and inserted the shortcode into that and still nothing. What am I doing wrong?

https://ktstage.com/about-ghp/attorneys/robert-h-gibbs/
pw: yellowsky

(under the contextual menu in right sidebar)

thanks, Kate

https://www.ads-software.com/extend/plugins/testimonial-rotator/