Instagram 3:4 ratio problem

Hi @siewik and @jpnl,

Thank you for contacting us.

We are actively working on a solution for the new Instagram profile page 3:4 aspect ratio but we do not have a timeline for when it will be ready.

@jpnl my apologies for the deletion of your previous comments. The forum moderators aim to keep the forum with as little clutter as possible. So, while your issue is identical and adds a “vote” to the discussion, it does not add any new information that is helpful the resolution of the issue which is why forum moderators may remove it. Opening a new topic is seen as more helpful for future searchers to get to the solution quickly.

Please let me know if you have questions.

Best Regards,

@jpnl Again: if you need support then per the forum guidelines please start your own topic.

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

Hey @siewik,

Just a heads-up that this has been resolved with version 6.8.0! We added a new setting to support Instagram’s new 3:4 aspect ratio. Edit your feed, select the “Layout” settings and choose among the following ratios: 1:1 square, 4:5 portrait, or the 3:4 Instagram official aspect ratio.

With this, I will be marking the ticket as resolved. If you have any other questions or issues, please let us know!

Many thanks,
Joel