Instagram Business not working / showing any content

  • Resolved timothypeachman

    (@timothypeachman)


    7 months, 3 weeks ago

    First of all: great plugin, it works perfectly fine with our tiktok account!

    Unfortunately the instagram feed does not work at all. We have an ig business account so I have successfully added the access token. Unfortunatly when creating a feed by clicking on the big, green button. It only shows the sidebar with all options but the preview on the right is completely empty. When I use the feed on any page, it is also not loading any content.
    In the console I couldnt find any obvious error message.
    Do you have any other advice?
    Thanks for your help!

    The page I need help with: [log in to see the link]

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  • Plugin Author slickremix

    (@slickremix)

    Thanks for contacting us and for the kind words ??

    Please go to the Instagram Feed edit page in question and click on the blue support beacon in the lower right hand corner and submit the details there. This will give me the info I need to help debug further.

    Spencer

Viewing 1 replies (of 1 total)
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