Instagram Feed

Hi @jinnesco ,

Can you share link to the page with the issue?

I’m getting the same issue:

Uncaught TypeError: Cannot read property ‘0’ of undefined at PPInstagramFeed._processData (pp-instagram.js:69) at XMLHttpRequest.xhr.onreadystatechange (pp-instagram.js:54)

@nirbhay18 sorry I missed the notification for this. Unfortunately we do not have it on a live page as we’d fixed the issue before launching. In pp-instagram.js, we just added a validation for DATA. Subsequent references to DATA seems to have proper validation in place as it does not throw any errors downstream.

Original:
data = data[0].graphql.user || data[0].graphql.hashtag;

Updated:

if (data.length) {
	data = data[0].graphql.user || data[0].graphql.hashtag;
}

• This reply was modified 3 years, 10 months ago by Jeffrey.
• This reply was modified 3 years, 10 months ago by Jeffrey.

Hello @jinnesco

PowerPack uses a web parsing-based method to fetch the photos from Instagram.com.
This method relies on the ability to access the https://instagram.com/ site and fetch the images from the public profiles.

Recently Instagram has changed the access method, and now it is mandatory in some regions to login to https://instagram.com to view and get data from the public profiles. Due to this the logic responsible for fetching the photos is not working and hence the feed is not showing any photos.

I am sorry for the inconvenience caused.

For more info please visit the documentation: https://wpbeaveraddons.com/docs/powerpack/modules/instagram-feed/instagram-feed-not-working/

Hello @jinnesco

We have released an update for PowerPack for Elementor. This update uses the new Instagram API. You can update to the latest version and follow the doc here – https://powerpackelements.com/docs/elementor-instagram-widget-setup/

If you have any questions please feel free to ask.

It seems to be the same issue for Beaver Builder. Is there a fix for this?

Hi @vitago

The issue regarding the Instagram Feed has been resolved for both the PowerPack plugins (Beaver Builder & Elementor).

You can check the doc for PPBB Insta feed here – https://wpbeaveraddons.com/docs/powerpack/modules/instagram-feed/beaver-builder-instagram-module-setup-powerpack/

I hope this helps.

• This reply was modified 3 years, 4 months ago by Vipul Chandel.