Instagram feed doesn’t work anymore

Hi socialmedialabs,
Try removing and re-installing the plugin. It might help, if not,
Can you give me url of your site.
Let me see what’s the issue.
or
Contact us at [email protected] for private conversation.

Best Regards,
ArrowPlugins

• This reply was modified 7 years, 8 months ago by Arrow Plugins.

I am having the same issue. Would you be able to post any findings on how to resolve this on this thread please?

Thanks.

Hi there,

thanks for getting back to me!

Unfortunatelly removing and re-installing didn’t help, it still yields the same JS error.

I will contact you via email and give you login details for the website in question.

Thanks.

Same deal. Stopped working today.
The plugin is active because the shortcode text itself isn’t showing up.

Hi interestica,
Try removing and re-installing the plugin. It might help, if not,
Can you give me url of your site.
Let me see what’s the issue.
or
Contact us at [email protected] for private conversation.

Best Regards,
ArrowPlugins

This is fixed for me so I’m marking this as resolved. Thank you!

Hi soicalmedialabs.

Are you able to share what fixed this issue for you?

Cheers in advance.

As far as I understand it it’s related to an expired(?) token. I’m sure the devs of Arrow Plugins will release an official fix for this soon.

Hi venturadesign,
There is an issue regarding the access token.
If you can generate your own access token we have provided the link or you can go to the link below for that, and put your own access token into your settings page.
https://www.arrowplugins.com/generate-instagram-access-token/
or you can contact us anytime at [email protected]

Best Regards,
ArrowPlugins

Hi @socialmedialabs,
Yup, Access token it is..
We are working on the release ASAP

Best Regards,
ArrowPlugins