Instagram Feed not loading / JS conflict

Hey Alelouya,

Sorry for any issue here! Would it be possible for us to take a look at a page that has the issue occurring? We might be able to diagnose what the issue is specifically in that case.

Thanks,

Craig

Hi Craig,
thank you very much for you reply.
Here’s the link to the blog. I’ve put the instagram feed widget in the right column, just below the search bloc. With Firefox, you see the bloc trying to load.
Regards,
A.

Hey Alelouya,

It looks like there is a JavaScript error on the page: https://snag.gy/d9znDX.jpg

This is preventing the code that creates the feed from running. The error seems to be coming from this snippet:

<script type="text/javascript">
	$(document).ready(function() {
            
			$('.newsletter_block_top_link').fancybox({
				'hideOnContentClick': false
			});
        });
</script>

Hopefully that helps you narrow down the issue!

Great, thank you so much !!
I suppose I can just move off this snippet from jquery-1.7.2.min.js since this part is not working anyway ?
Thanks again,
Alelouya

Hi there,

My IG feed has been chugging and not loading on my home page, not unlike the above issue. Any help would be greatly appreciated.

cudmoreslandscape.ca

Thanks in advance,

Will

@alelouya,

It looks like that particular snippet is added in the html somewhere but you can certainly see what fixes the issue.

@willjoyce1389,

It looks like your JavaScript error is related to a staging site you had set up possibly as the url for the admin-ajax call is not correct. Try going to the Settings->General page in the dashboard and make sure that your home url and site url are what they should be.

Hi there, I have a problem too/.
The feed doesn’t load in my site
Error: Failed to load resource: the server responded with a status of 404 ()

Hey Olena,

Can you provide a link to the page with the feed on it? Otherwise you can try disabling other plugins and switching themes. I can give you more direction with a link.

– Craig

Hy the plugging not loading in my site, https://www.vaticano.cl
help me please

• This reply was modified 5 years, 8 months ago by pilotinta.

Hey pilotinta,

Are you asking about the feed that should be displaying here? https://snag.gy/MHXxFV.jpg

If so, it looks like this is from another plugin or part of your theme. You may need to follow up with the theme author or possibly find support through the plugin responsible.

– Craig

Hi @craig-at-smash-balloon ,

I also have a problem with this. Please bare with me.

I don’t know where it really occur.

If you click https://gcreativelab.com then click menu and go to social. The feed isn’t loading. But if you go directly using the https://gcreativelab.com/social/ It loads.

Hope you could help me. Cheers!

Hey miksv,

It looks like your page is transitioning using AJAX. The feed works differently when this is the case. Take a look at this FAQ article:

https://smashballoon.com/my-photos-dont-show-up-sometimes-unless-i-refresh-my-page-ajax-theme/

Let me know if you have more questions!

– Craig

Hi Craig,

Thanks for the responses.

Yes I am using BarbaJS for the page transition.

But how can I call the SB library/module?

Cause where I am trying to add the snippet I am receiving this error.

“Uncaught ReferenceError: sbi_init is not defined”

Cheers.

Hello again,

I think you may have figured this out but this usually occurs if you don’t enable the “Are you using an AJAX theme?” setting. It looks like the feed is working now

Let me know if you need more help!

– Craig

Hey Craig,
my issue is resolved by deleting the js code with error.
Thanks again.
I appreciate your quick support.