Instagram Feed not rendering images

  • Resolved Thorsten Schraut

    (@hyperbrand)


    2 years, 11 months ago

    Hi, on the linked page feed images are not rendered after loading. Only when I resize the browser window the images are being displayed. The site is running on the Uncode theme. Installation is up to date. PHP 7.4.

    Thanks for your help.
    Best regards, Thorsten

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Thorsten Schraut

    (@hyperbrand)

    Tested on Firefox, Chrome, Safari and Edge for Mac.

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @hyperbrand,

    Thank you for reaching out to us for assistance. Please try going to Instagram Feed > Customize and in the Misc section, enable the Are you using an Ajax powered theme? setting and click Save Changes.

    If this does not resolve the issue, please try adding the following code to the Custom JavaScript input that is also in the Misc section of that settings page:

    setTimeout(function() {
  var resizeEvent = window.document.createEvent('UIEvents'); 
  resizeEvent .initUIEvent('resize', true, false, window, 0); 
  window.dispatchEvent(resizeEvent);
},500);

    If neither of these options resolves the issue for you, please reach out to us via our support form here and we can investigate this more closely for you.

    Best regards,

    Louis

    Thread Starter Thorsten Schraut

    (@hyperbrand)

    Thanks Louis, both options didn’t solve the problem. Will contact yout support team.

    Best regards,
    Thorsten

Viewing 3 replies - 1 through 3 (of 3 total)
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