Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @jpwpbuffs,

    Thank you for reaching out to us for assistance. It appears that the post that is missing from the feed is an Instagram Reel. Unfortunately, the Instagram API currently does not support Reels posts and as such, we are not able to display them in our plugin. Once Instagram adds Reel posts to their API we will be sure to quickly add support for them in our plugin as well. If you want to post video content that also shows in your Instagram Feed, please use Instagram Video which now supports longer video formats.

    If I can help with any other questions or concerns, please let me know.

    Best regards,

    Louis

    Hi, I′ve notice the same error. Any chance that it will be solved soon?

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @webmasterjb,

    As mentioned by my colleague Louis above, this is unfortunately something we have no control over. It is not an error in the plugin – Instagram does not provide developers with access to Reels posts. When Meta/Instagram adds access to Reels in the API we are sure to add these directly, however they provide no information on when that might happen.

    Thanks!

    OK, thanks for now

Viewing 4 replies - 1 through 4 (of 4 total)
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