Instagram feed won't show with WooCommerce active

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey Hoyuelos71,

    It sounds like there could be a JavaScript error caused by the WooCommerce plugin which is preventing our plugin from running successfully. Could you activate WooCommerce and then send me a link to the page where you’re trying to display your Instagram feed so that I can take a look?

    Many thanks,

    John

    Thread Starter Hoyuelos71

    (@hoyuelos71)

    Yes, of course!!
    https://claudiopalazzo.com/blog/
    ??

    Plugin Author smashballoon

    (@smashballoon)

    Thanks!

    There’s a JavaScript error on your page which is causing the problem (screenshot). This is coming from the ‘niceScroll’ function which it looks like might be used during your checkout (screenshot). If you resolve that error then it should fix the problem for you. I’d definitely recommend resolving it otherwise it may cause issues for other plugins in the future. It might be worth contacting the WooCommerce support team to see if they know what’s causing it.

    Just a note that you can view any JavaScript errors on your website by following the ‘Step 3’ directions in this article: https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    I hope that helps!

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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