• Resolved mahsa7

    (@mahsa7)


    My Instagram feed was working, but now it’s not after I reinstalled JAVA on my laptop. I’m not sure if that’s related or if I have JAVA script errors (I’m not well-versed in that so I wouldn’t know how to find or fix). My Instagram is public so that’s not the problem. Someone please help!

    Thanks,
    Mahsa

    https://www.ads-software.com/plugins/instagram-feed/

Viewing 15 replies - 16 through 30 (of 78 total)
  • Hi there. Same problem. perpetual loading.

    I am a total WP newb so not sure where to start.

    Thanks!

    https://www.readmacadam.com/portfolios/instagram-feed/

    oppps. now it works!

    Thank you anyway.

    Plugin Author smashballoon

    (@smashballoon)

    Awesome, glad to hear that readm. If you have any other issues in future then just let me know.

    Happy Easter!

    John

    Plugin Author smashballoon

    (@smashballoon)

    If anyone else has this same issue in future then I put together an FAQ here with some common reasons for the issue and their solutions.

    John

    Hi There

    I am having a bit of an issue with my instagram feed, it doesnt seem to appear in the footer unless my sidebar isnt there, could you please help me and resolve the issue.

    https://www.lovejudyx.com

    Best Regards

    Plugin Author smashballoon

    (@smashballoon)

    Hey judyly1,

    Are you able to elaborate a little on the issue? I’m currently seeing the Instagram feed in the footer of your site. Are you saying that it doesn’t display at all if you remove the sidebar from your site? If so, it sounds like perhaps the footer widget is being removed in your theme page template when the sidebar is removed. To confirm whether this is the case, are you able to send me a link to a page without the sidebar so that I can take a look?

    John

    Hi! I just imported the widget to my page and the last instagram image shows up but the feed does not. Theme has appropriate wp footer as mentioned in the FAQs so I’m not sure whether something in my custom theme is overriding this? Thanks for your help!

    Plugin Author smashballoon

    (@smashballoon)

    Hey theurbanquarters,

    Are you able to send me a link to your page so that I can take a look? If you’d prefer to do this privately then you can do so via our support form on our website.

    Thanks!

    John

    Thank you John! The link to my page is here –> https://theurbanquarters.com

    Plugin Author smashballoon

    (@smashballoon)

    Thanks for the link. Where abouts on your page are you using the [instagram-feed] shortcode? I see that you’re using a different Instagram plugin in your footer but can’t see where you’re using our plugin anywhere.

    I hope you’re having a good weekend!

    John

    https://temptationislandvi.com/blog/category/tinews/

    Same Issue on the above page please help

    Plugin Author smashballoon

    (@smashballoon)

    Hey Topgunner,

    There seems to be a JavaScript error on your site which is preventing JavaScript from running (screenshot). Our plugin relies on JavaScript to load your photos in from Instagram and so that error is preventing the plugin from working. It looks like this error may be being caused by your W3 Total Cache plugin (screenshot). If you remove this JavaScript error then our plugin should then be able to load in your Instagram photos.

    Let me know whether that helps.

    John

    Hello smashballon!
    I need help please, i have this message showing “This Instagram Feed is broken ! Check your settings please.” i can’t seem to get it working help!
    My site is https://www.fancyandcoffee.com

    Plugin Author smashballoon

    (@smashballoon)

    Hey fancyandcoffee,

    That message isn’t from our plugin. It looks like you’re using the ‘JM Instagram Feed Widget’ plugin which is displaying that message: https://www.ads-software.com/plugins/jm-instagram-feed-widget/. Try posting a message in the support forum for that plugin to see if the plugin author can help you.

    If you have any trouble using our Instagram Feed plugin then just let me know and I’d be happy to help.

    John

    Hey i just installed yours! works pretty good thank you!

Viewing 15 replies - 16 through 30 (of 78 total)
  • The topic ‘Instagram feed won't show’ is closed to new replies.