• Resolved fanello1973

    (@fanello1973)


    Dear Support Team,

    I have installed the plugin “Social Media Share Buttons & Social Sharing Icons” because I would like to display the follower counter for my Instagram Business account. However, it seems that the follower count is not being recognized, as it consistently shows “0.”

    Any idea what might be causing this issue?

    Thank you in advance for your help!

    Best regards, Stefano

    The page I need help with: [log in to see the link]

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  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @fanello1973 ,

    Thank you for reaching out to us!

    Our technical team is investigating the issue and I will get back to you as soon as possible.

    Plugin Support Efe Dinler

    (@efedinler1)

    Hi @fanello1973 , thank you for your patience in the matter.

    It appears that Meta has disabled this option for us to utilize, thus why you’re unable to show your follower amount. As soon as this is changed on Meta’s end, we will update our plugin as well.

    Please feel free to open up a new thread in our forum if you have any other questions. Thank you!

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