Hi @kfashionskkd,
Thanks for reaching out about Facebook for WooCommerce! I’ll be happy to help.
Our plugin doesn’t have any direct relation to Instagram. Instead, it will sync your products to your Facebook Catalog, which can then be used for Instagram shopping. To enable Instagram shopping you will need to enable this from your product catalog inside catalog manager. This will require you to connect your Instagram business profile first:
If after doing this, you’re having further issues connecting your catalog to Instagram shopping, I would recommend reaching out to Facebook Concierge support, as they will be in a better position to help!
Is there anything else that I can help with?
Thanks,
Jennifer