Instagram not working & NO help from developer

Instagram recently made some very big changes to its authentication process.

Latest versions of SNAP Plugin and SNAP API are fully compatible with all recent Instagram changes.

Please see the explanation of the new authentication process here: https://www.nextscripts.com/2017/12/instagram-issues/

Please see the list of all recent issues and how to fix them here (your issue is #2): https://www.nextscripts.com/instructions/instagram-issues/

Thank you for the reply.

I am trying to follow the instructions you linked here:
https://www.nextscripts.com/instructions/instagram-issues/

It says:

login_required
“{“message”: “login_required”, “logout_reason”: 3, “status”: “fail”}”
Fixed in the API 4.0.42.
1. Make sure you have SNAP Plugin at least version 4.1.1 and API at least version 4.0.42

.

Check. I have this:
Plugin Version: 4.1.1 [Pro]
(One User, Multiple Accounts)
API Version: 4.1.3 [ID:19570]

2. Go to Instagram account settings and click “Send Test Post” button.

Check. I did this.

3. You will get “You’ve got checkpoint! Please login to Instagram from your phone and confirm the login or action before trying to post again”.

This is where I have a problem. I did not receive the message “You’ve got checkpoint!…….” I received the same string of error messages I was already getting. They are copied/pasted below:

|ERROR 04IG (4.1.3 [ID:19570] [4.1.1]) – Array
(
[headers] => Array
(
[server] => nginx
[date] => Tue, 06 Feb 2018 02:13:25 GMT
[content-type] => application/json
[cache-control] => private, no-cache, no-store, must-revalidate
[pragma] => no-cache
[expires] => Sat, 01 Jan 2000 00:00:00 GMT
[vary] => Cookie, Accept-Language
[content-language] => en
[set-cookie] => Array
(
[0] => rur=FTW; Path=/
[1] => csrftoken=FmuUpf6tDj5jGY1T6akjVArFCpVut8TV; expires=Tue, 05-Feb-2019 02:13:25 GMT; Max-Age=31449600; Path=/; Secure
[2] => urlgen=”{\”time\”: 1517883205\054 \”216.120.233.220\”: 23535}:1eislB:W-k0cl1m3JcPPHkR0EBKta1iAKs”; Path=/
)

[connection] => keep-alive
[content-length] => 67
)

[body] => {“message”: “login_required”, “logout_reason”: 2, “status”: “fail”}
[response] => Array
(
[code] => 400
[message] => Bad Request
)

[cookies] => Array
(
[0] => nxs_Http_Cookie Object
(
[name] => rur
[value] => FTW
[expires] =>
[path] => /
[domain] =>
)

[1] => nxs_Http_Cookie Object
(
[name] => csrftoken
[value] => FmuUpf6tDj5jGY1T6akjVArFCpVut8TV
[expires] => 1549332805
[path] => /
[domain] =>
[max-age] => 31449600
[secure] =>
)

[2] => nxs_Http_Cookie Object
(
[name] => urlgen
[value] => "{\"time\": 1517883205\054 \"216.120.233.220\": 23535}:1eislB:W-k0cl1m3JcPPHkR0EBKta1iAKs"
[expires] =>
[path] => /
[domain] =>
)

)

)
|ERROR 04IG (4.1.3 [ID:19570] [4.1.1]) - Array ( [headers] => Array ( [server] => nginx [date] => Tue, 06 Feb 2018 02:13:25 GMT [content-type] => application/json [cache-control] => private, no-cache, no-store, must-revalidate [pragma] => no-cache [expires] => Sat, 01 Jan 2000 00:00:00 GMT [vary] => Cookie, Accept-Language [content-language] => en [set-cookie] => Array ( [0] => rur=FTW; Path=/ [1] => csrftoken=FmuUpf6tDj5jGY1T6akjVArFCpVut8TV; expires=Tue, 05-Feb-2019 02:13:25 GMT; Max-Age=31449600; Path=/; Secure [2] => urlgen="{\"time\": 1517883205\054 \"216.120.233.220\": 23535}:1eislB:W-k0cl1m3JcPPHkR0EBKta1iAKs"; Path=/ ) [connection] => keep-alive [content-length] => 67 ) [body] => {"message": "login_required", "logout_reason": 2, "status": "fail"} [response] => Array ( [code] => 400 [message] => Bad Request ) [cookies] => Array ( [0] => nxs_Http_Cookie Object ( [name] => rur [value] => FTW [expires] => [path] => / [domain] => ) [1] => nxs_Http_Cookie Object ( [name] => csrftoken [value] => FmuUpf6tDj5jGY1T6akjVArFCpVut8TV [expires] => 1549332805 [path] => / [domain] => [max-age] => 31449600 [secure] => ) [2] => nxs_Http_Cookie Object ( [name] => urlgen [value] => "{\"time\": 1517883205\054 \"216.120.233.220\": 23535}:1eislB:W-k0cl1m3JcPPHkR0EBKta1iAKs" [expires] => [path] => / [domain] => ) ) )

4. Open Instagram on your phone. (There are much more chances that it will work, if you disable WIFI and do that from LTE/4G/3G/Edge mobile connection). Tap “This was me” button on “We have detected an unusual login attempt” screen.

I went ahead and logged into Instagram from my phone and did not see the "This was me" button.

5. It will work fine after that. (Unless you are in 5% of the users who are using “bad” hosting provider or got account marked as “spammer”).

It is not working fine. Could I please get some more help in resolving this issue?
Thank you.

@nextscripts, We’ve had this discussion before and I’m sad to see you’re continuing to ignore our advice. Please stop supporting your customers on the www.ads-software.com support forums.

@lakauai, As the author doesn’t appear to provide support for their customers I would suggest finding another plugin.

This thread is closed.

• This reply was modified 7 years, 1 month ago by Andrew Nevins.