Hi @ryujiasotome,
Thank you for contacting us!
Reels are displayed in the plugin and can be displayed in connection with both a personal profile and a business profile.
You may be experiencing another issue with the reels on your site. It could be a collaborative post.
It is possible to show collaborative posts in your feed if these two requirements are met:
1) You must be the original author of the post. If you were invited as a collaborator on the post, Instagram’s API unfortunately will not include the post when our plugin requests the posts from your feed.
2) You must be using an Instagram Business Profile connection. When you use a Personal account connection, Instagram’s API does not include Collab Posts.
If you have other issues with Reels that are not related to collaboration posts, please contact us form on our site.
