• Resolved KWiesner

    (@kwiesner)


    In the wordpress dashboard i get message “Instagram token is invalid or expired. ”

    How can I solve this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @kwiesner,

    Thanks for your inquiry.

    Dear friend, Instagram API can shut down access token at any time without warning as you can read in the Instagram developer’s section ” Access tokens may expire at any time in the future.”

    In this case, you just need to authenticate again. So please enter Instagram feed >

    Settings and Reauthenticate.

    I tried this fix and get the following error message:

    {"error_type": "OAuthException", "code": 400, "error_message": "Invalid scope field(s): public_content"}

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Dear Andrew,

    Please enter Instagram feed > settings > advanced and uninstall the plugin.

    Now please make sure to install the latest version and try to authenticate again, it shouldn’t give any issue.

    We had such a bug, with one of our old versions, the most probably you were using that version.

Viewing 3 replies - 1 through 3 (of 3 total)
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