Hi Andy,
Thank you for contacting us! We’re not aware of any current outages or changes from Instagram that would prevent updates to your feed. You may need to reconnect your Instagram account with these step:
- Please go to WordPress dashboard > Instagram Feed > Settings
> remove the connected account(s) by clicking the red trash icon.
- Click the Save Settings button.
- Click the Add Source button, then click the blue Connect button and go through the connection process again. If connecting a Business Profile, when sent to Facebook, you may need to click the Edit Settings (reference) button to review your connection settings and make sure the correct account and related pages you manage are selected, and all permissions.
- For any existing feed or legacy feed, go to the specific feed options > Settings > Sources and select the newly connected source.
- Once your account has been readded, click the Save Changes button.
If this does not resolve the issue, please send us a support request here and include the System Info from the Help page of the plugin and we’ll be happy to investigate further. Please only send the System Info in a support request through our site as this contains information that should not be shared on the public forum here.
Thanks!
Louis
