Install and connect to database problem

  • lovefishing

    (@lovefishing)


    14 years ago

    Hi all

    I’m trying to install wordpress 3.0.3 to the root of a domain with a new hosting provider who doesnt use the cpanel interface. the use something called Powered by Helm : Version 3.2.19

    They are using mysql 5

    In their control panel I can great a database and user and connect to the database as that user via myphpadmin no problem.

    Once in there I see my database but no database tables

    I don’t think they use localhost but use the following

    mysql01.welcometothenetwork.com:3308
    Internal Connection Host: mysql01 port 3303

    When I ping and get a resulting IP no which I input into wp-config.php

    I transfered all my wordpress install files via ftp to the root of the hosting domain input my 4 variables into the wp-config.php file unloaded it and ran the install ;

    https://www.mydomain.com/wp-admin/install.php

    It didnt work with localhost or the IP number of the one from the pingtest

    Copy of my typical wp-config.php settings below;

    // ** MySQL settings – You can get this info from your web host ** //
    /** The name of the database for WordPress */
    define(‘DB_NAME’, ‘wordpress’);

    /** MySQL database username */
    define(‘DB_USER’, ‘anyname’); – name of user i setup

    /** MySQL database password */
    define(‘DB_PASSWORD’, ‘12345’); – random password i setup

    /** MySQL hostname */
    define(‘DB_HOST’, ‘localhost’); – or IP no of supposed host

    So I tried both localhost and the IP of the host suggested by the support team who host the domain but no luck.

    Any suggestions would be really appreciated .

    Thanks

Viewing 16 replies (of 16 total)
  • Thread Starter lovefishing

    (@lovefishing)

    thank datasoftict ,

    Ive asked them to run that script themselves , create a user with full privilages and fter t-p’s post above to check their firewall settings and port 3306 ! they use 3308. They say they have passed it to the server engineer and I’ll keep youse posted if .

    Thanks alot guys and we’ll see how it pans out

Viewing 16 replies (of 16 total)
  • The topic ‘Install and connect to database problem’ is closed to new replies.