Install new WP in subdirectory, cannot complete due to 404 error at URL

  • I am trying to install a second instance of WordPress in a subdirectory in iPage to use as a test site. My issue is that I get a 404 error when I attempt to access the URL for the subdirectory (main-site.com/subdirectory-name), so I am unable to complete the new installation.

    The first instance of WordPress was installed directly in the root directory, so I’ve made a new folder within the root directory for my new WordPress installation.?

    I have tried this several different times using several different methods I have found. Here’s the latest I have tried: https://www.ipage.com/help/article/wordpress-how-to-manually-install-using-file-manager

    I have already successfully:?

    • downloaded WordPress to my local computer
    • created a new subdirectory, uploaded WordPress to the new subdirectory and unzipped it
    • created a new MySQL database and connected it to the new WordPress instance with the wp-config.php file

    My new WordPress upload did not contain a .htaccess folder, so I created one in the new subdirectory. After a lot of trial and error, the current contents of my newly-created .htaccess folder are:?

    # BEGIN WordPress
(RewriteEngine Off) - removed this now
RewriteEngine On
RewriteBase /subdirectory-name/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /subdirectory-name/index.php [L]
# END WordPress

    I’ve already double checked the permissions and cleared my cache/cookies. I keep seeing advice to check the site URL, but how can I access the settings of the new WP instance if I cannot complete the setup?

    My points of uncertainty are:

    • Have I created the new folder in the correct location?
    • Am I attempting to access the correct URL? (main-site.com/subdirectory-name)
    • Was it correct to create my own .htaccess file directly in my new subdirectory? And are the contents correct?
    • Something with permalinks or WordPress URL/Site URL?

    I am unfamiliar with WordPress and iPage so I am not confident in the file structure I’m dealing with. I also do not have access to Settings or Plugins in the existing WP site, so I’m trying to get as much clarity as possible before I bother the Admin.

    Any pointers would be greatly appreciated. Thank you in advance!?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • created a new subdirectory, uploaded WordPress to the new subdirectory and unzipped it

    Please provide a full-page screenshot of your file structure (from FTP OR web-based File Manager) showing the location of the subdirectory where you uploaded the new WordPress.

    Standing by.

    Thread Starter infieldneedshelp

    (@infieldneedshelp)

    Here are screenshots showing the contents of the root directory, with the last shot showing my subdirectory “test-site.”

    Thank you, @gappiah.

    Thanks for the update!

    Unfortunately, the file system paths shown in the screenshots don’t seem to correspond to the subdirectory or even the primary domain URL you provided earlier.

    But I’m still here with you.

    Please login to the primary domain’s WordPress site dashboard. Navigate to TOOLS => SITE HEALTH => INFO, then copy and paste the Site Health Info here. (This troubleshooting info is safe to post publicly, but you may still go through and X-out anything you don’t want to show publicly.)

    Standing by.

Viewing 3 replies - 1 through 3 (of 3 total)
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