Install problem

  • Resolved flipper1960

    (@flipper1960)


    8 years, 4 months ago

    Hello
    When i install the plugin i get this error:

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/www/htdocs/herbalin\wp-content\plugins\woocommerce-pdf-invoices-packing-slips/templates/pdf/Simple/template-functions.php) is not within the allowed path(s): (/www/htdocs/herbalin:/tmp:/usr/local/lib/php) in /www/htdocs/herbalin/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-export.php on line 46

    Warning: Cannot modify header information – headers already sent by (output started at /www/htdocs/herbalin/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-export.php:46) in /www/htdocs/herbalin/wp-includes/pluggable.php on line 1167

    I deleted the pluging, cleared up the database en re-installed the plugin again. Have some error agina.
    On an other website it works 100% and also when i test it on localhost… Is there something i missed or should be cleaned up?
    Due to this error my website/webshop is “locked up”

    https://www.ads-software.com/plugins/woocommerce-pdf-invoices-packing-slips/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! I haven’t had reports of that error before, but I think there can be two reasons:
    1) Your server security is very strict and doesn’t let the plugin check for file existence. You could contact the host and ask if this can be made less strict.
    2) Another thing that I noticed is that for some reason there’s a strange mix of forward and backward slashes in the template path:

    /www/htdocs/herbalin\wp-content\plugins\woocommerce-pdf-invoices-packing-slips/templates/pdf/Simple/template-functions.php

    Was this site moved from a windows/iis server to a linux/apache server or the other way around?

    Either way I think turning off WP_DEBUG on your site would fix the headers already sent error.

    Let me know if that helps!
    Ewout

    Thread Starter flipper1960

    (@flipper1960)

    Hello Ewout,

    Thanx for your fast response.

    1. The site was made on localhost (Xampp) and than moved to a server with Linux/Apache. I do this always and have had normally problems in the past.
    2. WP_DEBIUG is already off

    Even when I un-install the plugin and re-install it again, it seems that some information is kept from a earlier installation: some fields from the earlier installtion and the logo are shown.
    Perhaps that results in hassling up the slashes.
    Is there a file or something that “remembers|”the old settings? I can find no (sub-)dir in the tree. In the database perhaps? ?? I “cleaned” the database with 1Click Optimize Database from Rolf van Gelder

    Thanx in advance.

    Henri

    Thread Starter flipper1960

    (@flipper1960)

    I mean NO PROBLEMS in the past…. sorry.

    Thread Starter flipper1960

    (@flipper1960)

    Problem solved.
    Site moved to other server by hoster. Now php 5.6
    Everything works fine now

    Plugin Contributor Ewout

    (@pomegranate)

    Glad to hear it all works now ??
    The plugin doesn’t store any settings in a file, it’s all in the database. Sometimes after moving the site you need to resave the template settings so that it selects the proper location for the template, this could have been part of it. I guess we’ll never find out, but at least it’s all working again.

    Have a great day!
    Ewout

Viewing 5 replies - 1 through 5 (of 5 total)
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