• Resolved Gus Fring

    (@gus-fring)


    Using the latest duplicator version:

    I’ve attempted a normal install at the following URL, however after successfully unzipping the contents of the archive, the install process seems to break and leave the site in a redirect loop:

    https://lindoula.co.uk/w/

    When I revisit the installer file I’m told to repeat step 1, though I have already done this and when using my ftp client I can see that the archive has successfully unzipped:

    https://lindoula.co.uk/w/dup-installer/main.installer.php

    Here is the output of dup-installer-bootlog__a4e8b95-30145035:

    Jan 30 22:13:28 ==DUPLICATOR INSTALLER BOOTSTRAP v1.3.4==
    Jan 30 22:13:28 —————————————————-
    Jan 30 22:13:28 Installer bootstrap start
    Jan 30 22:13:28 Using archive /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/20190129_funbooths_a4e8b9523166b2323901_20190130145035_archive.zip
    Jan 30 22:13:28 Going to overwrite installer directory since either in overwrite mode or installer directory doesn’t exist
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-archive__a4e8b95-30145035.txt
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-database__a4e8b95-30145035.sql
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-installer-log__a4e8b95-30145035.txt
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-scan__a4e8b95-30145035.json
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/index.php
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/installer-state.txt
    Jan 30 22:13:28 Successfully deleted the file /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/main.installer.php
    Jan 30 22:13:28 Ready to extract the installer
    Jan 30 22:13:28 Checking permission of destination folder
    Jan 30 22:13:28 ZipArchive exists so using that
    Jan 30 22:13:28 Successfully opened /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/20190129_funbooths_a4e8b9523166b2323901_20190130145035_archive.zip
    Jan 30 22:13:28 Extracting all files from archive within dup-installer
    Jan 30 22:13:28 Success: dup-installer/dup-database__a4e8b95-30145035.sql >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/dup-scan__a4e8b95-30145035.json >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/main.installer.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/ctrl.s1.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/ctrl.s2.base.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/ctrl.s3.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/ctrl.base.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/ctrl.s2.dbtest.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/ctrls/ctrl.s2.dbinstall.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s2.basic.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s4.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s2.dbtest.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.help.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s2.cpnl.lite.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.init1.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s3.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s1.base.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s2.base.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.s1.terms.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/views/view.exception.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.installer.state.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.engine.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/utilities/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/utilities/class.u.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/config/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/config/class.conf.srv.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/config/class.archive.config.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/config/class.constants.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/config/class.wp.config.tranformer.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.db.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.logging.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.http.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.server.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.csrf.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.password.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/classes/class.crypt.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/inc.libs.css.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/fonts/fontawesome-webfont.eot >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/fonts/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/fonts/fontawesome-webfont.woff2 >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/fonts/fontawesome-webfont.ttf >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/fonts/FontAwesome.otf >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/fonts/fontawesome-webfont.woff >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/css/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:29 Success: dup-installer/assets/font-awesome/css/font-awesome.min.css >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-icons_2e83ff_256x240.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-bg_glass_65_ffffff_1x400.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-icons_888888_256x240.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-bg_glass_75_e6e6e6_1x400.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-bg_glass_75_dadada_1x400.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-bg_highlight-soft_75_cccccc_1x100.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-bg_glass_55_fbf9ee_1x400.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-bg_glass_95_fef1ec_1x400.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-icons_222222_256x240.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-icons_454545_256x240.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/images/ui-icons_cd0a0a_256x240.png >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/inc.js.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/inc.css.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/assets/inc.libs.js.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/dup-archive__a4e8b95-30145035.txt >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.net.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.ui.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.url.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/index.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.io.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.util.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.stream.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.os.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.u.string.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/snaplib.all.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Success: dup-installer/lib/snaplib/class.snaplib.logger.php >>> /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w
    Jan 30 22:13:30 Successfully closed archive file
    Jan 30 22:13:30 Successfully extracted with ZipArchive
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer to 755<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/assets to 755<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/classes to 755<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/ctrls to 755<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/lib to 755<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/views to 755<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-archive__a4e8b95-30145035.txt to 744<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-database__a4e8b95-30145035.sql to 744<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/dup-scan__a4e8b95-30145035.json to 744<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/index.php to 744<br/>
    Jan 30 22:13:30 Set permissions of /home/hp3-linc1-nfs1-w/777/1705777/user/htdocs/w/dup-installer/main.installer.php to 744<br/>
    Jan 30 22:13:30 No detected errors so redirecting to the main installer. Main Installer URI = https://lindoula.co.uk/w/dup-installer/main.installer.php

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Gus Fring

    (@gus-fring)

    Duplicator version: version:1.3.4

    This server is currently running PHP version [7.3.1]

    ZipArchive is enabled otherwise I would not be able to unzip

    Hey @gus-fring,

    I see the site https://lindoula.co.uk/w/ is up, where you able to isolate the issue?

    For some of the common workarounds on redirects we typically recommend this FAQ item:

    ? ? – Why do I get a 404, redirected, path errors/issues or unable to login after installing?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-210-q

    Hope this helps~

    Thread Starter Gus Fring

    (@gus-fring)

    Hi Cory,

    No I’ve not and I’ve been struggling with the issue all week and I really need help as it’s stopping me from starting some important work. The archive definitely unzips as I can see it is via filezilla.

    I’ve replicated the issues at:

    https://lindoula.co.uk/w/

    • This reply was modified 6 years, 1 month ago by Gus Fring.

    I see… It looks like you have 4 threads open (2 in wp.org 1 in the 1-star section and one on the ticket system) so we probably need to narrow it down to one source so we can better manage the issue. If you can reply to the ticket system we can have a better look at your archive.

    Thanks~

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Install stuck in redirect loop / won’t recognise install’ is closed to new replies.