Installation breaks website

  • Resolved secondstarfabric

    (@secondstarfabric)


    4 years, 3 months ago

    After installing Stripe plugin the whole website becomes inaccessible, fatal error. Have to go in recovery mode and deactivate. This is the error message on the plugin page. I’ve just removed my website details from the error messages.

    /wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect-api.php. Error message: Uncaught Error: Call to a member function get_base_city() on null in
    /wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect-api.php:209 Stack trace: #0
    /wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect-api.php(99): WC_Stripe_Connect_API->request_body() #1
    /wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect-api.php(58): WC_Stripe_Connect_API->request() #2
    /wp-content/plugins/woocommerce-gateway-stripe/includes/connect/class-wc-stripe-connect.php(50): WC_Stripe_Connect_API->get_stripe_oauth_init() #3
    /wp-content/plugins/woocommerce-gateway-stripe/includes/admin/stripe-settings.php(23): WC_Stripe_Connect->get_oauth_url() #4 /va

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi there @secondstarfabric,

    I’m not able to reproduce the problem using the latest versions of Stripe (4.5.5), WooCommerce (4.7.0), and WordPress (5.5.3).

    Can you share a copy of your site’s System Status Report? You can find it by going to your admin Dashboard and select WooCommerce → Status. From there, select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Feel free to remove any personal information from the report such as site URL.

    I’m having the same issue – today’s update(s) have caused a fatal error on my website. Please advise how to rectify this.

    Ditto, plugin forced our site into recovery mode and now when I try to reactivate the plugin it fails with a fatal error:

    Fatal error: Cannot redeclare wc_stripe() (previously declared in /hermes/bosnacweb02/bosnacweb02bz/b226/ipg.healthycleaningmanag/wp_site_1599180058/wp-content/plugins/woo-stripe-payment/includes/class-stripe.php:340) in /hermes/bosnacweb02/bosnacweb02bz/b226/ipg.healthycleaningmanag/wp_site_1599180058/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php on line 374

    System Report:

    
### WordPress Environment ###

WordPress address (URL): https://healthycleaningmanagementsolutions.com
Site address (URL): https://healthycleaningmanagementsolutions.com
WC Version: 4.7.0
REST API Version: ? 4.7.0
WC Blocks Version: ? 3.6.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.3.2
PHP Post Max Size: 64 MB
PHP Time Limit: 180
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.6.49-89.0-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.0
WC Database Prefix: nbbm_
Total Database Size: 19.11MB
Database Data Size: 15.94MB
Database Index Size: 3.17MB
nbbm_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
nbbm_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
nbbm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
nbbm_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
nbbm_eig_sso: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
nbbm_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
nbbm_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
nbbm_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
nbbm_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_mailpoet_subscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
nbbm_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_options: Data: 5.02MB + Index: 0.16MB + Engine InnoDB
nbbm_postmeta: Data: 4.50MB + Index: 0.23MB + Engine InnoDB
nbbm_posts: Data: 2.38MB + Index: 0.09MB + Engine InnoDB
nbbm_prli_clicks: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
nbbm_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
nbbm_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
nbbm_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
nbbm_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
nbbm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
nbbm_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
nbbm_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
nbbm_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 33
custom_css: 1
elementor_library: 1
forminator_forms: 2
mailpoet_page: 1
nav_menu_item: 12
page: 13
post: 1
pretty-link: 2
product: 1
revision: 416
shop_order: 3
wpcf7_contact_form: 4
wphb_minify_group: 42

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Contact Form 7: by Takayuki Miyoshi – 5.3
Custom PHP settings: by Cyclonecode – 1.2.7
Di Blocks: by dithemes – 1.0.6
EIG-SSO: by Endurance International Group – 1.0.3
Elementor: by Elementor.com – 3.0.13
Forminator: by WPMU DEV – 1.14.0
HubSpot for WooCommerce: by MakeWebBetter – 1.0.5 – Installed version not tested with active version of WooCommerce 4.7.0
Hummingbird: by WPMU DEV – 2.6.2
Jetpack by WordPress.com: by Automattic – 9.1
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.47.4
Pretty Links: by Pretty Links – 3.2.1
Really Simple SSL: by Really Simple Plugins – 3.3.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.34

W3 Total Cache: by BoldGrid – 0.15.2
Stripe For WooCommerce: by Payment Plugins
[email protected] – 3.2.7

WooCommerce Google Analytics Integration: by WooCommerce – 1.4.24 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Shipping & Tax: by Automattic – 1.25.2 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce: by Automattic – 4.7.0
WP Cloudflare Super Page Cache: by Salvatore Fresta – 4.3.6

### Inactive Plugins (1) ###

WooCommerce Stripe Gateway: by WooCommerce – 4.5.5 – Installed version not tested with active version of WooCommerce 4.7.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #717 - /shop/
Cart: #718 - /cart/
Checkout: #719 - /checkout/
My account: #720 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Di Multipurpose
Version: 1.1.2
Author URL: https://dithemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: di-multipurpose/woocommerce/archive-product.php
di-multipurpose/woocommerce/global/sidebar.php
di-multipurpose/woocommerce/global/wrapper-end.php
di-multipurpose/woocommerce/global/wrapper-start.php
di-multipurpose/woocommerce/product-searchform.php
di-multipurpose/woocommerce/single-product/meta.php
di-multipurpose/woocommerce/single-product-reviews.php
di-multipurpose/woocommerce/single-product.php

### Action Scheduler ###

Complete: 40
Oldest: 2020-10-21 20:36:52 +0000
Newest: 2020-11-17 14:04:10 +0000

Failed: 1
Oldest: 2020-10-27 18:50:03 +0000
Newest: 2020-10-27 18:50:03 +0000

Pending: 1
Oldest: 2020-11-17 14:41:18 +0000
Newest: 2020-11-17 14:41:18 +0000
    Thread Starter secondstarfabric

    (@secondstarfabric)

    @tijosh
    Yes here is the report from one of our websites. They’re both on the same server so I’m not sure if there’s some kind of conflict with that? They have different plugins and themes so I don’t think it looks like a theme or plugin conflict

    
### WordPress Environment ###

WordPress address (URL): https://secondstarfabric.co.uk
Site address (URL): https://secondstarfabric.co.uk
WC Version: 4.7.0
REST API Version: ? 4.7.0
WC Blocks Version: ? 3.6.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: 5.5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.12
PHP Post Max Size: 16 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.44

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.26-MariaDB-1:10.3.26+maria~buster
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.0
WC Database Prefix: 614z7nn9a_
Total Database Size: 296.35MB
Database Data Size: 169.00MB
Database Index Size: 127.35MB
614z7nn9a_woocommerce_sessions: Data: 4.02MB + Index: 0.06MB + Engine InnoDB
614z7nn9a_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
614z7nn9a_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
614z7nn9a_woocommerce_order_itemmeta: Data: 16.55MB + Index: 17.02MB + Engine InnoDB
614z7nn9a_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
614z7nn9a_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
614z7nn9a_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
614z7nn9a_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_actionscheduler_actions: Data: 4.02MB + Index: 2.03MB + Engine InnoDB
614z7nn9a_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_actionscheduler_logs: Data: 2.02MB + Index: 1.44MB + Engine InnoDB
614z7nn9a_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
614Z7Nn9a_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
614Z7Nn9a_comments: Data: 7.44MB + Index: 8.92MB + Engine InnoDB
614z7nn9a_comments: Data: 7.44MB + Index: 8.92MB + Engine InnoDB
614z7nn9a_edd_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614Z7Nn9a_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_mailchimp_carts: Data: 1.27MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_mailchimp_jobs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
614Z7Nn9a_options: Data: 6.08MB + Index: 0.30MB + Engine InnoDB
614z7nn9a_options: Data: 6.08MB + Index: 0.30MB + Engine InnoDB
614z7nn9a_postmeta: Data: 25.44MB + Index: 25.70MB + Engine InnoDB
614Z7Nn9a_postmeta: Data: 25.44MB + Index: 25.70MB + Engine InnoDB
614z7nn9a_posts: Data: 14.30MB + Index: 3.20MB + Engine InnoDB
614Z7Nn9a_posts: Data: 14.30MB + Index: 3.20MB + Engine InnoDB
614z7nn9a_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_sliders: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_sliders_bkp: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_slides: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_slides_bkp: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614Z7Nn9a_termmeta: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
614z7nn9a_termmeta: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
614Z7Nn9a_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
614Z7Nn9a_term_relationships: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
614z7nn9a_term_relationships: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
614z7nn9a_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
614Z7Nn9a_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_usermeta: Data: 7.06MB + Index: 6.09MB + Engine InnoDB
614z7nn9a_users: Data: 0.22MB + Index: 0.16MB + Engine InnoDB
614z7nn9a_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_wc_customer_lookup: Data: 1.50MB + Index: 0.38MB + Engine InnoDB
614z7nn9a_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_wc_order_product_lookup: Data: 2.52MB + Index: 3.70MB + Engine InnoDB
614z7nn9a_wc_order_stats: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
614z7nn9a_wc_order_tax_lookup: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
614z7nn9a_wc_product_meta_lookup: Data: 0.30MB + Index: 0.58MB + Engine InnoDB
614z7nn9a_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
614z7nn9a_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_woo_wallet_transactions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
614z7nn9a_yith_wcwl: Data: 0.30MB + Index: 0.09MB + Engine InnoDB
614z7nn9a_yith_wcwl_lists: Data: 0.34MB + Index: 0.48MB + Engine InnoDB
614z7nn9a_yoast_indexable: Data: 4.52MB + Index: 4.83MB + Engine InnoDB
614z7nn9a_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
614z7nn9a_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
614z7nn9a_yoast_primary_term: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
614z7nn9a_yoast_seo_links: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
614z7nn9a_yoast_seo_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
backup614z7nn9a_usermeta: Data: 3.52MB + Index: 5.03MB + Engine InnoDB
backup614z7nn9a_users: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
backup_usermeta: Data: 3.52MB + Index: 5.03MB + Engine InnoDB

### Post Type Counts ###

amn_exact-metrics: 1
attachment: 917
customize_changeset: 1
custom_css: 3
cwginstocknotifier: 945
footer: 3
header: 1
mc4wp-form: 3
nasa_block: 1
nasa_pin_pb: 22
nav_menu_item: 33
oembed_cache: 3
page: 68
pf_contact: 318
portfolio: 10
post: 32
postman_sent_mail: 250
product: 881
product_variation: 1528
pt_view: 2
revision: 741
shop_coupon: 69
shop_order: 9884
shop_order_refund: 418
sumo_payment_plans: 2
sumo_pp_cron_jobs: 52
sumo_pp_masterlog: 386
sumo_pp_payments: 45
team: 2
testimonial: 3
wc_membership_plan: 1
wc_user_membership: 1
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5 – Installed version not tested with active version of WooCommerce 4.7.0
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9 – Installed version not tested with active version of WooCommerce 4.7.0
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7: by Takayuki Miyoshi – 5.3
Cookie Notice: by dFactory – 1.3.2
Custom Order Status for WooCommerce Pro: by Tyche Softwares – 1.5.0 – Installed version not tested with active version of WooCommerce 4.7.0
Facebook for WooCommerce: by Facebook – 2.1.4 – Installed version not tested with active version of WooCommerce 4.7.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.1
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.7.0
Nasa Core: by NasaTheme – 3.8.0
oik weight zone shipping: by bobbingwide – 0.1.3 – Installed version not tested with active version of WooCommerce 4.7.0
Password Protected Categories: by Barn2 Plugins – 1.4.3
reSmush.it Image Optimizer: by reSmush.it – 0.3.11
SUMO Payment Plans: by Fantastic Plugins – 8.1.1 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce Cart Stock Reducer: by James Golovich – 3.30 – Installed version not tested with active version of WooCommerce 4.7.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.1
WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.0.12
WooCommerce: by Automattic – 4.7.0
Yoast SEO: by Team Yoast – 15.3

### Inactive Plugins (1) ###

W3 Total Cache: by BoldGrid – 0.15.2

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
yith_bundle (yith_bundle)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page visibility should be public
Basket: ? Page does not contain the shortcode.
Checkout: ? Page does not contain the shortcode.
My account: ? Page does not contain the shortcode.
Terms and conditions: #127 - /terms/

### Theme ###

Name: Elessi Child Theme
Version: 1.0
Author URL: https://www.nasatheme.com
Child Theme: ?
Parent Theme Name: Elessi Theme
Parent Theme Version: 3.8.0
Parent Theme Author URL: https://nasatheme.com
WooCommerce Support: ?

### Templates ###

Overrides: elessi-theme/woocommerce/archive-product.php
elessi-theme-child/woocommerce/cart/cart.php
elessi-theme/woocommerce/cart/cross-sells.php
elessi-theme/woocommerce/cart/mini-cart.php
elessi-theme/woocommerce/checkout/form-checkout.php
elessi-theme/woocommerce/checkout/form-coupon.php
elessi-theme/woocommerce/checkout/thankyou.php
elessi-theme/woocommerce/content-product.php
elessi-theme/woocommerce/content-single-product.php
elessi-theme/woocommerce/content-widget-product.php
elessi-theme-child/woocommerce/emails/customer-completed-order.php
elessi-theme-child/woocommerce/emails/customer-processing-order.php
elessi-theme-child/woocommerce/emails/customer-reset-password.php
elessi-theme/woocommerce/global/breadcrumb.php
elessi-theme/woocommerce/global/form-login.php
elessi-theme/woocommerce/global/quantity-input.php
elessi-theme/woocommerce/loop/loop-end.php
elessi-theme/woocommerce/loop/loop-start.php
elessi-theme/woocommerce/loop/pagination.php
elessi-theme/woocommerce/myaccount/form-login.php
elessi-theme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
elessi-theme/woocommerce/single-product/product-image.php
elessi-theme/woocommerce/single-product/product-thumbnails.php
elessi-theme/woocommerce/single-product/related.php
elessi-theme/woocommerce/single-product/review.php
elessi-theme/woocommerce/single-product/tabs/additional-information.php
elessi-theme/woocommerce/single-product/tabs/description.php
elessi-theme/woocommerce/single-product/tabs/tabs.php
elessi-theme/woocommerce/single-product/up-sells.php
elessi-theme/woocommerce/single-product-reviews.php
elessi-theme/woocommerce/single-product.php

### Geolocation debug info ###

Default customer location: geolocation
MaxMind GeoIP database: ?
MaxMind GeoIP license: ?
MM_COUNTRY_CODE: ?
GEOIP_COUNTRY_CODE: ?
HTTP_CF_IPCOUNTRY: ?
HTTP_X_COUNTRY_CODE: ?
HTTP_X_REAL_IP: ?
HTTP_X_FORWARDED_FOR: ?
REMOTE_ADDR: 2A02:C7F:4879:6400:4802:7EF9:D11D:8866
Real external IP: 2a02:c7f:4879:6400:4802:7ef9:d11d:8866
WCPBC_USE_REMOTE_ADDR: –
Geolocation Test: ?

### PBC Settings ###

Version: 2.0.12
Base location: GB
Base currency: GBP
Price Based On: shipping
Shipping: –
Test mode: –
Test country: –
Load products price in background: –
Prices entered with tax: ?
Calculate tax based on: shipping
Display prices in the shop: incl

### Zone Pricing ROTW ###

zone_id: rotw
name: ROTW
countries: AU | CA | GG | IS | JE | LI | NZ | NO | TR | US
currency: GBP
exchange_rate: 1
auto_exchange_rate: no
disable_tax_adjustment: yes

### Action Scheduler ###

Canceled: 19
Oldest: 2020-10-18 14:31:44 +0100
Newest: 2020-11-17 14:13:37 +0000

Complete: 8,625
Oldest: 2020-10-17 18:44:39 +0100
Newest: 2020-11-17 16:53:41 +0000

Pending: 4
Oldest: 2020-11-17 17:08:40 +0000
Newest: 2020-11-18 19:21:55 +0000

    Hi @tijosh,

    Update: deleted original reply, wrong support thread.

    Kind Regards,

    I’m having the same issue as well.

    Me too, I think because of conflict with the plugin “Stripe For WooCommerce”. I decide to delete this “WooCommerce Stripe Payment Gateway” plugin, because “Stripe For WooCommerce” support Apple pay for the subscription and this one does not.

    Hey I have the same problem as well.
    Will you correct this conflict or do we have to do something on our own ?
    Thank you all

    Hi @secondstarfabric – Thank you for bringing this to our attention!

    The developer for the ‘Stripe for WooCommerce’ plugin opened a thread as well: https://www.ads-software.com/support/topic/version-4-5-4-conflict/

    You can see the relevant issue here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1375

    I’m going to close this now in favor of the other thread with a little more details.

    – Joey

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Installation breaks website’ is closed to new replies.