installation bug

Hello @agencia10k, thank you for opening a support topic with us and sorry to hear you are facing this issue. The screenshots you have shared are also helpful so thanks for those. Please could you provide the following:

1. Your?Site Health information. You can?use this form?to share privately if preferred.?
2. Do you encounter the same issue after performing a Site Kit reset?
3. Have you recently performed a site migration or changed the URL or wp-admin path for your site? If yes, then please share the details on this

Once you have shared the information above we can continue to troubleshoot this issue for you and provide some next steps to take. Let me know if you have any further questions in the meantime.

Hello, I filled out the form sent and so far I have not received any response, could anyone help me?

@agencia10k Thanks for sharing the information. It looks like Site Kit was initially set up within a?/agenciaparacima?directory.

This path isn’t part of your site anymore as you have stated in the form you have shared. If you try removing the?/agenciaparacima?directory and replacing with wp-admin from that URL callback do you have any further success in setting up the plugin? So the URL would be:

https://mentorizar.com.br/wp-admin/?action=googlesitekit_proxy_exchange_site_code&googlesitekit_code=sitekit-vN7Leuf7UkyqGD8bB4x4YE&googlesitekit_site_code=4%2F0AfJohXlUbKoGEWk3ctOlSI3myad3Adcg_l2oH-N_zACx1afMhn1PdTCA4kYx u-Vy228OCg&nonce=4e8a3a6cb8&step=verification

Are you able to complete setup when updating to this URL at the point that you get stuck?

@agencia10k I just wanted to check in and see if you were able to try out the suggestion above?

As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

<font _mstmutation=”1″ _msttexthash=”1544777″ _msthash=”334″>A ideia de colocar /wp-admin/ resolveu o problema</font><font _mstmutation=”1″></font>

@agencia10k Are you still facing issues with this? If so, please could you explain in more detail and the steps you have taken since our last communication?