Installation Error – browser can’t find wp-admin/install.php

  • Hello,

    This is my first time trying to install WordPress. I have followed the detailed installation instructions, but when I get to the final step and type https://www.xxxxxxxxx.com/wordpress/wp-admin/install.php into my web browser, I get this error message:

    The page cannot be found
    The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    Please help!

Viewing 15 replies - 1 through 15 (of 21 total)

  • Then probably WP is not in the folder called wordpress. A real link would be beneficial to find the problem.

    Thread Starter dmbjah11

    (@dmbjah11)

    I checked through my ftp program and I believe WordPress is in the wordpressfolder.

    Here is a link:

    https://www.jimhawver.com/wordpress/wp-admin/install.php

    OK, WP is there. WHat I’d try to upload the wp-admin directory’s files and making sure none of them has 0 (zero) KB size.

    Thread Starter dmbjah11

    (@dmbjah11)

    There are no files in the wp-admin directory that have 0 KB. I’m really perplexed by this.

    And is the install.php there? Did you check?
    I’d still try to upload a fresh (=new download) copy of the wp-admin folder.

    Thread Starter dmbjah11

    (@dmbjah11)

    Yes, the install.php is in the wp-admin directory folder. I did upload a new copy and the problem hasn’t changed. Thank you for helping me, I’m sorry it’s not working.

    dmbjah11… what a coincidence! I am having the EXACT same problem right now. Looks like it’s going to be a long night. *sigh*

    Thread Starter dmbjah11

    (@dmbjah11)

    It stinks, doesnt it. I don’t have any idea what could be causing the problem.

    Well, I really don’t know what to say – except it’s always a bad idea to be hosted on anything made by MS.

    Thread Starter dmbjah11

    (@dmbjah11)

    What’s MS? I’m using Stargate.com

    MS = microsoft. You are hosted on a windows server.

    Thread Starter dmbjah11

    (@dmbjah11)

    Does anyone have any other suggestions?

    What FTP client are you using?
    Are you uploading the php files in ASCII mode and preserving directory structure?

    I see mention earlier that you didn’t have anything under wp-admin. That’s not a good sign as there should be quite a few files there. Until you have the files there, life won’t be so good. Perhaps another run at uploading?

    Followup question: One assumes that php and mysql are working on your server. But to check, could you create a little phpinfo.php file, with contents of:
    <? phpinfo() ?>

    Put it somewhere on your site and run it. Does it produce any output?

    Thread Starter dmbjah11

    (@dmbjah11)

    HandySolo, thanks for trying to help.

    I am using FileZilla and I am uploading the php files in ASCII mode. I think you misread a previous post, but there are files in the wp-admin directory.

    I did create that phpinfo.php file and put it onto my site, but I get the same error message:

    The page cannot be found
    The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    What can I do to get my php files working properly?

    Thank you very much!

    Do you have Xampp(sp) installed on your windows server and do you have the correct file permissions for a windows server?

Viewing 15 replies - 1 through 15 (of 21 total)
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