Installation failed: Could not create directory.

  • hi peeps,

    bran new site – tried to install chosen plugins and get the ‘Installation failed: Could not create directory.’ error.

    Any advice please – running 4.6.1, site is not live yet – literally setting it up today, url is pepofarms.com.au

    Site is hosted by TSOHot

    Managed to convince new boss to move to WP for new site – this not looking good ??

    I seem to understand 4.6.1 is the issue – if this is the case, please could I get a handhelp guidance on how to revert back to previous version.

    cheers! R

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The permissions or ownership on wp-content/plugins is incorrect. That directory should have a 775 permission set.

    Thread Starter resipepo

    (@resipepo)

    Thanks Steve! could you guide me on how to get this changed to 775?
    thanks, R

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I’d use FileZilla (the ftp program) as it lets you change permissions.

    Thread Starter resipepo

    (@resipepo)

    thanks Steve – not sure what would that involve – I think I will ask the hosting company for assistance ??
    ttfn, R

    If fixing the permission won’t fix, try to look at your installed plugins. You might have plugins that causes the issue specifically on security related plugins.

    List of plugins that might cause this issue:

    • ithemes security

    ====
    me

    I had the same issue as resipepo and FileZilla reported my wp-content/plugins folder was already set to 755 (displayed 02755 in FZ). I reapplied 755 and checked “apply recursively to all directories and files.” We’ll see how that works …

    dear your problem solution is:

    Insert FS_METHOD

    Paste the following code to your wp-config.php file, preferably just below every other line of code.

    define(‘FS_METHOD’,’direct’);

    Hi there, I tried all of the above options, but still keep on running into this issue. Any suggestions?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    tessa: Please start a new thread for your issue rather than jumping into an old one. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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