Installation failed: Destination folder already exists.

  • Resolved dianalo

    (@dianalo)


    4 years, 7 months ago

    Hi there! I’ve trying to download the plugin. The first time I tried was last week and it had some failure message that I did not take note of and just tried out some other plugins, but now when I try to download, I get the message – Installation failed: Destination folder already exists.

    This is for a test/staging site and I’m using the latest version of WordPress.

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  • Plugin Support Chika Ibeneme

    (@chikaibeneme)

    Hi There,

    Thanks for reaching out!

    The issue is that the folder that is required for the plugin to install already exists, in which case you can check your wp-plugins folder in your WordPress installation and remove any folders that exist for the plugin. You can also try clearing your cache if you have caching plugins installed.

    Thread Starter dianalo

    (@dianalo)

    Thanks Chika!

Viewing 2 replies - 1 through 2 (of 2 total)
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