• Resolved boombatze

    (@boombatze)


    Hello,

    I can’t install Monster Insights, cause there is an installation fail error message ?Installation failed: The destination folder already exists“.
    And it won’t be listed in …/wp-admin/plugins.php
    I tried even upload per ftp, but it isn’t in the plugin list. I even deactivated all other plugins, same problem ??

    Many thanks for any help.

    Debugging infos from health check plugin:

    
    ### WordPress ###
    
    Version: 5.0.3
    Language: de_DE
    Permalink structure: /%year%/%monthnum%/%day%/%postname%/
    Is this site using HTTPS?: Yes
    Can anyone register on this site?: Yes
    Default comment status: open
    Is this a multisite?: No
    User Count: 1
    Communication with www.ads-software.com: www.ads-software.com is reachable
    Create loopback requests: The loopback request to your site completed successfully.
    
    ### Installation size ###
    
    Uploads Directory: 172.54 MB
    Themes Directory: 3.10 MB
    Plugins Directory: 104.89 MB
    Database size: 84.62 MB
    Whole WordPress Directory: 894.10 MB
    Total installation size: 978.72 MB
    
    ### Drop-ins ###
    
    advanced-cache.php: Advanced caching plugin.
    
    ### Active Theme ###
    
    Name: Twenty Ten Custom
    Version: 1.2
    Author: the WordPress team
    Author website: Undefined
    Parent theme: Not a child theme
    Supported theme features: editor-style, post-formats, post-thumbnails, automatic-feed-links, menus, custom-background, custom-header, widgets
    
    ### Other themes (2) ###
    
    Twenty Fifteen (twentyfifteen): Version 2.3 by the WordPress team
    Twenty Ten (twentyten): Version 2.7 by the WordPress team
    
    ### Active Plugins (39) ###
    
    Akismet Anti-Spam: Version 4.1.1 by Automattic
    Anti-Malware Security and Brute-Force Firewall: Version 4.18.52 by Eli Scheetz
    Anti-Spambot Email Shortcode: Version 1.1.3 by Robert Peake
    Code Snippets: Version 2.13.2 by Shea Bunge
    Disable Gutenberg: Version 1.5.2 by Jeff Starr
    Duplicate Post: Version 3.2.2 by Enrico Battocchi
    GigPress: Version 2.3.22 by Modern Tribe
    Google+ for Page: Version 1.1 by Darko Mitrovic
    Gravatar Signup: Version 2.0.1 by Mark Jaquith
    Health Check & Troubleshooting: Version 1.2.5 by The www.ads-software.com community
    iframe: Version 4.4 by webvitaly
    Image Rotator Widget: Version 1.2.1 by Douglas Karr, Stephen Coley
    Jetpack by WordPress.com: Version 7.0 by Automattic
    Limit Login Attempts: Version 1.7.1 by Johan Eenfeldt
    Link Footnotes: Version 0.1.7 by Ryan Nutt
    MailChimp for WordPress: Version 4.3.3 by ibericode
    NextGEN Gallery: Version 3.1.6 by Imagely
    PHP Compatibility Checker: Version 1.4.7 by WP Engine
    Pixel Cat Lite: Version 2.4.0 by Fatcat Apps
    Press This: Version 1.1.1 by WordPress Contributors
    Print, PDF & Email by PrintFriendly: Version 3.14.4 by Print, PDF, & Email by PrintFriendly
    Really Simple SSL: Version 3.1.3 by Rogier Lankhorst, Mark Wolters
    Revision Control: Version 2.3.2 by Dion Hulse
    SABRE: Version 1.2.2 by Didier Lorphelin
    Short URL: Version 1.6.3 by SedLex
    Smush: Version 3.1.1 by WPMU DEV
    Social Gallery: Version 3.8.2 by <a href = "https://about.me/michael.stott.79" target = "_blank">Mike</a>
    Theme Check: Version 20190208.1 by Otto42, pross
    TimThumb Vulnerability Scanner: Version 1.54 by Peter Butler
    TinyMCE Advanced: Version 5.0.1 by Andrew Ozz
    WordPress Database Backup: Version 2.3.3 by Austin Matzko
    WP-DownloadManager: Version 1.68.4 by Lester 'GaMerZ' Chan
    WP-Stats: Version 2.55 by Lester 'GaMerZ' Chan
    WP BandCamp: Version 1.1.1 by LongJohn
    WP Maintenance Mode: Version 2.2.2 by Designmodo
    WP Super Cache: Version 1.6.4 by Automattic
    WP System Health: Version 1.4.0 by Heiko Rabe
    WP to Buffer: Version 3.4.5 by WP Zinc
    Yoast SEO: Version 9.6 by Team Yoast
    
    ### Media handling ###
    
    Active editor: WP_Image_Editor_Imagick
    Imagick Module Version: 1673
    ImageMagick Version: ImageMagick 6.8.9-9 Q16 x86_64 2018-09-28 https://www.imagemagick.org
    Imagick Resource Limits: 
    	area: 31 GB
    	disk: -1
    	file: 48750
    	map: 31 GB
    	memory: 16 GB
    	thread: 8
    GD Version: bundled (2.1.0 compatible)
    Ghostscript Version: 9.26
    
    ### Server ###
    
    Server architecture: Linux 4.4.0-142-generic x86_64
    Web Server Software: Apache
    PHP Version: 7.2.13-nmm1 (Supports 64bit values)
    PHP SAPI: fpm-fcgi
    PHP max input variables: 3000
    PHP time limit: 30
    PHP memory limit: 512M
    Max input time: 60
    Upload max filesize: 200M
    PHP post max size: 200M
    cURL Version: 7.47.0 OpenSSL/1.0.2g
    SUHOSIN installed: No
    Is the Imagick library available: Yes
    htaccess rules: Custom rules have been added to your htaccess file
    
    ### Database ###
    
    Extension: mysqli
    Server version: 5.7.21-nmm1-log
    Client version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
    Database prefix: wp_boomenter
    
    ### WordPress Constants ###
    
    ABSPATH: /www/htdocs/w00c5578/html/entertainment/
    WP_HOME: Undefined
    WP_SITEURL: Undefined
    WP_DEBUG: Disabled
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG_DISPLAY: Enabled
    WP_DEBUG_LOG: Disabled
    SCRIPT_DEBUG: Disabled
    WP_CACHE: Enabled
    CONCATENATE_SCRIPTS: Undefined
    COMPRESS_SCRIPTS: Undefined
    COMPRESS_CSS: Undefined
    WP_LOCAL_DEV: Undefined
    
    ### Filesystem Permissions ###
    
    The main WordPress directory: Writable
    The wp-content directory: Writable
    The uploads directory: Writable
    The plugins directory: Writable
    The themes directory: Writable
    
    

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘Installation failed, folder already exists’ is closed to new replies.