Installation failed, folder already exists
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Hello,
I can’t install Monster Insights, cause there is an installation fail error message ?Installation failed: The destination folder already exists“.
And it won’t be listed in …/wp-admin/plugins.php
I tried even upload per ftp, but it isn’t in the plugin list. I even deactivated all other plugins, same problem ??Many thanks for any help.
Debugging infos from health check plugin:
### WordPress ### Version: 5.0.3 Language: de_DE Permalink structure: /%year%/%monthnum%/%day%/%postname%/ Is this site using HTTPS?: Yes Can anyone register on this site?: Yes Default comment status: open Is this a multisite?: No User Count: 1 Communication with www.ads-software.com: www.ads-software.com is reachable Create loopback requests: The loopback request to your site completed successfully. ### Installation size ### Uploads Directory: 172.54 MB Themes Directory: 3.10 MB Plugins Directory: 104.89 MB Database size: 84.62 MB Whole WordPress Directory: 894.10 MB Total installation size: 978.72 MB ### Drop-ins ### advanced-cache.php: Advanced caching plugin. ### Active Theme ### Name: Twenty Ten Custom Version: 1.2 Author: the WordPress team Author website: Undefined Parent theme: Not a child theme Supported theme features: editor-style, post-formats, post-thumbnails, automatic-feed-links, menus, custom-background, custom-header, widgets ### Other themes (2) ### Twenty Fifteen (twentyfifteen): Version 2.3 by the WordPress team Twenty Ten (twentyten): Version 2.7 by the WordPress team ### Active Plugins (39) ### Akismet Anti-Spam: Version 4.1.1 by Automattic Anti-Malware Security and Brute-Force Firewall: Version 4.18.52 by Eli Scheetz Anti-Spambot Email Shortcode: Version 1.1.3 by Robert Peake Code Snippets: Version 2.13.2 by Shea Bunge Disable Gutenberg: Version 1.5.2 by Jeff Starr Duplicate Post: Version 3.2.2 by Enrico Battocchi GigPress: Version 2.3.22 by Modern Tribe Google+ for Page: Version 1.1 by Darko Mitrovic Gravatar Signup: Version 2.0.1 by Mark Jaquith Health Check & Troubleshooting: Version 1.2.5 by The www.ads-software.com community iframe: Version 4.4 by webvitaly Image Rotator Widget: Version 1.2.1 by Douglas Karr, Stephen Coley Jetpack by WordPress.com: Version 7.0 by Automattic Limit Login Attempts: Version 1.7.1 by Johan Eenfeldt Link Footnotes: Version 0.1.7 by Ryan Nutt MailChimp for WordPress: Version 4.3.3 by ibericode NextGEN Gallery: Version 3.1.6 by Imagely PHP Compatibility Checker: Version 1.4.7 by WP Engine Pixel Cat Lite: Version 2.4.0 by Fatcat Apps Press This: Version 1.1.1 by WordPress Contributors Print, PDF & Email by PrintFriendly: Version 3.14.4 by Print, PDF, & Email by PrintFriendly Really Simple SSL: Version 3.1.3 by Rogier Lankhorst, Mark Wolters Revision Control: Version 2.3.2 by Dion Hulse SABRE: Version 1.2.2 by Didier Lorphelin Short URL: Version 1.6.3 by SedLex Smush: Version 3.1.1 by WPMU DEV Social Gallery: Version 3.8.2 by <a href = "https://about.me/michael.stott.79" target = "_blank">Mike</a> Theme Check: Version 20190208.1 by Otto42, pross TimThumb Vulnerability Scanner: Version 1.54 by Peter Butler TinyMCE Advanced: Version 5.0.1 by Andrew Ozz WordPress Database Backup: Version 2.3.3 by Austin Matzko WP-DownloadManager: Version 1.68.4 by Lester 'GaMerZ' Chan WP-Stats: Version 2.55 by Lester 'GaMerZ' Chan WP BandCamp: Version 1.1.1 by LongJohn WP Maintenance Mode: Version 2.2.2 by Designmodo WP Super Cache: Version 1.6.4 by Automattic WP System Health: Version 1.4.0 by Heiko Rabe WP to Buffer: Version 3.4.5 by WP Zinc Yoast SEO: Version 9.6 by Team Yoast ### Media handling ### Active editor: WP_Image_Editor_Imagick Imagick Module Version: 1673 ImageMagick Version: ImageMagick 6.8.9-9 Q16 x86_64 2018-09-28 https://www.imagemagick.org Imagick Resource Limits: area: 31 GB disk: -1 file: 48750 map: 31 GB memory: 16 GB thread: 8 GD Version: bundled (2.1.0 compatible) Ghostscript Version: 9.26 ### Server ### Server architecture: Linux 4.4.0-142-generic x86_64 Web Server Software: Apache PHP Version: 7.2.13-nmm1 (Supports 64bit values) PHP SAPI: fpm-fcgi PHP max input variables: 3000 PHP time limit: 30 PHP memory limit: 512M Max input time: 60 Upload max filesize: 200M PHP post max size: 200M cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN installed: No Is the Imagick library available: Yes htaccess rules: Custom rules have been added to your htaccess file ### Database ### Extension: mysqli Server version: 5.7.21-nmm1-log Client version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $ Database prefix: wp_boomenter ### WordPress Constants ### ABSPATH: /www/htdocs/w00c5578/html/entertainment/ WP_HOME: Undefined WP_SITEURL: Undefined WP_DEBUG: Disabled WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG_DISPLAY: Enabled WP_DEBUG_LOG: Disabled SCRIPT_DEBUG: Disabled WP_CACHE: Enabled CONCATENATE_SCRIPTS: Undefined COMPRESS_SCRIPTS: Undefined COMPRESS_CSS: Undefined WP_LOCAL_DEV: Undefined ### Filesystem Permissions ### The main WordPress directory: Writable The wp-content directory: Writable The uploads directory: Writable The plugins directory: Writable The themes directory: Writable
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