Installation hangs un step 3

  • Resolved magamatt

    (@magamatt)


    1 year, 10 months ago

    Hi, I have a problem with the first configuration of the plugin, after entering my google account (step 1) and configuring the product listing (step 2) the configuration crashes on confirm store requirements (step 3) and in the bottom left hand corner appears this message: There was an error loading policy check details.

    How can I solve this?

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  • Hello,

    I understand the third step when installing Google Listings & Ads, the configuration crashed. And this message is displayed: There was an error loading policy check details.

    Can you switch the site theme to Storefront temporarily, and then disable all plugins except WooCommerce and Google Listings & Ads? Try again to complete the setup, if no problem, it means a conflict was affecting the site, and you can then switch back your theme to the original one, then you can reactivate the rest of the plugins until you find the cause of the issue.

    [More info].

    Let us know if there are any questions.

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