• Resolved moascarman

    (@moascarman)


    Hi There

    I decided to start a new site on WordPress 6.2.2 running Twenty Sixteen theme. I installed several plugins etc, and all went well. I wanted to use wppa, as I know it well. But sadly the installation caused a critical site error, which I recovered from by disabling the pluing using FTP.

    Do you know if for sure there are no compatibility issues with Twenty Sixteeen?

    Server version: 10.3.31-MariaDB – MariaDB Server

    PHP version: 7.3.30

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    I have no problems with twentysixteen, see: https://betatest.opajaap.nl/

    Pls inspect the server error log to see what the error was
    This is the only way i can help you

    Thread Starter moascarman

    (@moascarman)

    Thank you v. much for the reply. I am glad Twenty Sixteen is ok.

    I checked the error logs and it seems to be a memory issue. Here is a selection below.

    I think I will need to speak to the hosting company for an upgrade?

    If you can advise further based on what you see here I would be grateful, but I do understand that the issue is not with wppa applications

    Thanks

    [31-Jul-2023 14:22:43 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 802816 bytes) in /home/country6/wychwoodslocalhistory.uk/archives/wp-includes/Requests/src/Requests.php on line 740
    [31-Jul-2023 14:23:51 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 802816 bytes) in /home/country6/wychwoodslocalhistory.uk/archives/wp-includes/Requests/src/Requests.php on line 740
    [31-Jul-2023 14:28:07 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 802816 bytes) in /home/country6/wychwoodslocalhistory.uk/archives/wp-includes/Requests/src/Requests.php on line 740

    And here is something which appears later

    [31-Jul-2023 14:51:52 UTC] WordPress database error Table ‘country6_wp994.wpdt_wppa_photos’ doesn’t exist for query SELECT id FROM wpdt_wppa_photos
    WHERE ext <> ‘xxx’
    AND panorama = 0
    ORDER BY timestamp DESC
    LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/twentysixteen/page.php’), get_header, locate_template, load_template, require_once(‘/themes/twentysixteen/header.php’), wp_head, do_action(‘wp_head’), WP_Hook->do_action, WP_Hook->apply_filters, wppa_initialize_javascript

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    You need at least 64MB server memory (that is documented somewhere).
    When that is ok, you need to run
    Photo Albums -> Settings -> Advanced settings -> Maintenance -> Item 1: Setup,
    to complete setup in order to create the missing db tables

    Thread Starter moascarman

    (@moascarman)

    Thankyou – the server memory is now set to 80MB and installation is complete.

    Before I close the ticket, please can you let me know, using the Import function. the maximum zip file size which can be imported to depot from local disk. Otherwise, I think I m good to go

    Thanks

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    That depends on the php configuration, to be specific: post_max_size and it must be uploaded in max_input_time seconds if you upload it on the import page.
    If you transfer it by FTP, i do not know what the max is. just try it.

    You can install plugin https://www.ads-software.com/plugins/php-info-wp/ to see the php parm settings

    • This reply was modified 1 year, 3 months ago by Jacob N. Breetvelt. Reason: added PHP info link
    Thread Starter moascarman

    (@moascarman)

    Thanks very much, will do this. All is well

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Installation into Theme Twenty Sixteen Issue’ is closed to new replies.