Installation of ignitiondeck fails

  • I am running Firefox 41.0.2 on Ubuntu 15.10.

    I checked:
    ignitiondeck installation “Could not create directory.”
    in Support and got: “No Results”

    I am trying to install ignitiondeck through Plugins on the side menu.
    I click on Plugins->Add New (put ignitiondeck in search field)
    click on Install Now
    put localhost in for hostname
    put lynn in for ftp Username
    put in the appropriate password
    the ftp radio button is checked.
    I click on Proceed.
    I get:
    Downloading install package from https://downloads.www.ads-software.com/plugin/ignitiondeck.1.2.5.zip…

    Unpacking the package…

    Could not create directory.

    Return to Plugin Installer

    NOTE that I have tried ftp from the command line:
    lynn@saturn:~$ ftp localhost
    Connected to localhost.
    220 (vsFTPd 3.0.2)
    Name (localhost:lynn):
    331 Please specify the password.
    Password:
    230 Login successful.
    Remote system type is UNIX.
    Using binary mode to transfer files.
    ftp>

    I have already tried:
    chown -R www-data:www-data your-wordpress-directory (/var/www/wordpress)
    root@saturn:/var/www# ls -l
    total 8
    drwxr-xr-x 2 root root 4096 Jun 15 17:17 html
    drwxr-xr-x 2 www-data www-data 4096 Jun 16 18:50 wordpress

    find /var/www/wordpress/ -type d -exec chmod 755{} \;
    find /var/www/wordpress/ -type f -exec chmod 644{} \;

    I still get the above “Could not create directory.”

    I could not find where the files were supposed to reside in the readme when I manually downloaded the ignitiondeck software. Do you have installation instructions for manually installing the ignitiondeck plugin software?

    I don’t have a site up yet, so I can’t give you a link.

    Thanks for your help!
    Lynn

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ltilby

    (@ltilby)

    Here is the HTML code for the above referenced error message:

    <div class="wrap"><h1>Installing Plugin: IgnitionDeck 1.2.5</h1><p>Downloading install package from <span class="code">https://downloads.www.ads-software.com/plugin/ignitiondeck.1.2.5.zip</span>…</p>
<p>Unpacking the package…</p>
<p>Could not create directory.</p>
<p><a href="https://localhost/blog/wp-admin/plugin-install.php" target="_parent">Return to Plugin Installer</a></p>
</div>

    Thanks again for your help!
    Lynn

    Hi Lynn,

    I’m not familiar with doing plugin installations with the command line / Ubuntu so please bear with me here! It looks like the error you are having is a permissions issue with the FTP rather than the plugins themselves (i.e. you will likely run into this error with other plugins). You might want to check to see if the FTP user has the permissions to create/modify/delete files and folders and then try the installation again.

    Failing that (and again, I’m not familiar with installations via the cmd line) you could create a free account over on IgnitionDeck.com to download the ZIP files for the plugins to upload directly rather than via the WP plugins repository.

    If you need additional help with the IgnitionDeck plugins, please visit us at https://ignitiondeck.com/id/forums as we don’t monitor the support forums here on a daily basis.

Viewing 2 replies - 1 through 2 (of 2 total)
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