Installation of Twenty Twenty Two Failing

  • Resolved keress

    (@keress)


    2 years, 7 months ago

    When I try to install Twenty Twenty Two on this site I get this message:

    Installation failed: Could not copy file. twentytwentytwo/assets/videos/birds.mp4

    I checked the File Manager, wondering if there might already be an installation present, but there’s not. What’s odd is that I have another WordPress installation on a subfolder, https://piedmontcardiovascular.com/temp and it installed there fine.

    I also tried downloading the theme, then uploading that zip file. Failed with the message, “The uploaded file could not be moved to wp-content/uploads.” I just tried uploading an image to that folder via the File Manager and it went fine.

    • This topic was modified 2 years, 7 months ago by keress.

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  • Thread Starter keress

    (@keress)

    Following up. I just checked what the permissions should be for the upload folder and files. I found information that it should be 775 for all folders and 660 for all files. I made sure that’s what they are. I then tried installing 2022 again and now I’m getting an error message: Installation failed: Download failed. The checksum of the file (28770a1ea531068256b45d936cd8c1cb) does not match the expected checksum value (064bec6688ff29f3f36b6f5056995022).

    No idea what this is referring to.

    Thread Starter keress

    (@keress)

    Found it. The client had a huge email account full of 1GB of spam they need to delete. It was preventing the saving of new data.

    I discovered that when I downloaded 2022 from the temp directory installation and uploaded it to the root installation. Filezilla kept flashing that the upload failed because the disk quota had been surpassed. I increased that to ‘unlimited’ (for now) and the log in Filezilla changed to ‘success’ and all the files were there.

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