Installation package not complete?

Hi, that is strange… the file has been renamed to inc/class-easyfancybox.php since version 1.5.8 and should not be called anymore anywhere in the plugin (I can assure you it isn’t).

Make sure you completely remove the old version of the plugin via FTP and then upload again. If the problem persists, then the file must be called from somewhere else like your theme maybe?

If you can share the full error message (you can replace your domain and full server path with xxx if you like) I may be able to tell where the error is originating.

Yes, it’s strange. I don’t use a cache plugin. There might be something wrong on the server (I have right issues with another update), I’m waiting for an answer from the hosting company and will look into it later.
Thanks, Tom

Are you using a plugin like WordFence for example? These type of plugins sometimes freak out when a plugin file is missing in their view.

In the mean time, you could download version 1.5.7 from https://www.ads-software.com/plugins/easy-fancybox/advanced/ (bottom of the page, Previous Versions) if you like. You can then either replace the current plugin with it or only extract the “missing” file from there and upload that to the plugin directory…

Hi again, did you find out what went wrong? Or are you still having this issue?

Hi Ravan,
It still wasn’t solved. The hosting company can’t find anything wrong but when I remove the plugin I got an WP error message. I logged in in ‘recovery mode’ deleted the plugin and installed the new version and now it is working. I have no idea what the problem was. I’ll see what happens with the other outdated plugins in recovery mode.
Tom

Edit: I could update all plugins in Recovery mode, still have to find out what the problem is.

• This reply was modified 5 years, 4 months ago by tastymouse.