• Hi, I just installed and activated this plugin. I set the roles for who can use it, and what roles that can switch to. When I search for a user, I’m not seeing any way to switch to that user. How do you actually use this plugin’s functionality? thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @defran16 ,

    In the frontend, you can navigate down to the bottom of the page and find this bar: https://prnt.sc/6prDkRfCjJN0. Click on Switch user button, you will see a popup open. Type in the name or user or email of the account you would like to switch to >> click on the arrow to enter. It’s easy to switch back by pressing the button next to that.

    Best regards.

    Thread Starter defran16

    (@defran16)

    Ah, I was looking in the backend. I’m used to a lot of the other plugins having a “switch to” link in the user area, like:

    Edit | Delete | View | Send password reset | Switch To

    Now that you showed me how to switch, I like the plugin’s functionality, but it’s missing one thing that we need. We have customers who call orders in, and then we send them an invoice (so no payment method applied at checkout). Our current plugin (WooCommerce Shop as Customer, by cxThemes) allows us (select role types, such as administrator or shop manager) to checkout and pay later (I would have attached a screenshot, but I don’t see how to). This saves the order in a “Pending Payment” status, and then allows us to manually change the status and send an invoice. Does your plugin have similar functionality? If not, is this something you would consider adding? thanks

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @defran16 ,

    You can kindly make a screenshot and use an online image sharing platform to share a link here for us to preview the feature. I will send a request to our developers to see if we can add it to our plugin in the future updates.

    Best regards.

    Thread Starter defran16

    (@defran16)

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @defran16 ,

    I have seen your image. I will write a request to our developers so that they can consider this further.

    You can also follow us on social media to catch up with the changes in our plugins just in case this thread is holding for too long and I forgot to reach back.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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