Installer step 1 of 4 fails

  • Resolved alexsiegl

    (@alexsiegl)


    7 years ago

    Hi
    I seem to have a problem running the installer.php when trying to migrate from my local system to my webspace.
    Step 1 fails with the errormessage: “The archive file size is currently 0B and its estimated file size should be around -724244036B…” in the Archive-section and the Deployment process does not continue
    The Validation section shown Green on all checks
    The archive itself seems to be ok, re-downloading by FTP it (to a different system) works fine and unzipping it is fine also. On creation of the archive there were no errors.
    installer.php also contains the correct archive name in [‘FW_PACKAGE_NAME’]
    The Plugin-version I’m running is 1.2.34 on WP 4.9.4, PHP version is 7.1.11

    My archive which I’m trying to restore is roughly 3.3GB – is there a filesize limit here?
    I have not yet tried the manual extraction mode – think this is worth a try?

    Although I searched the archive I only found 1 topic pointing to that error message and this was “resolved” without further explanation

    I’m happy to add any further information that I missed here
    thanks for your help
    alex

Viewing 4 replies - 1 through 4 (of 4 total)
  • Cory Lamle

    (@corylamleorg)

    Hey @alexsiegl,

    If you’re on a Windows server there is a 2GB file limit with reading files in PHP. If you run on Linux it should work fine. If you are on windows, you will have to perform the manual extraction mode.

    Hope this helps~

    Thread Starter alexsiegl

    (@alexsiegl)

    Thanks…
    that helped a lot

    now it works

    Cory Lamle

    (@corylamleorg)

    Excellent! Thxs for the update…

    Hi, I have the same issue, and I also followed your above trick. but it’s not working for me. archive section showing fail message.

Viewing 4 replies - 1 through 4 (of 4 total)
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