• Resolved avatar33

    (@avatar33)


    Hello,

    I tried this plugin for the 1st time today to try to backup and restore a client’s site, but I got an error when restoring my package, here’s a screenshot: https://i.imgur.com/G9hUM.png

    ——————————————————-
    Please try again an issue has occurred.

    server code: 200
    status: OK
    response:
    Warning: ZipArchive::extractTo(/home/bensibg/public_html/franchise/.git/objects/pack/pack-2f035c67302b9a5d8329fa8303c1a927bb29d36e.idx) [ziparchive.extractto]: failed to open stream: Permission denied in /home/bensibg/public_html/franchise/installer.php on line 574

    Warning: ZipArchive::extractTo(/home/bensibg/public_html/franchise/.git/objects/pack/pack-2f035c67302b9a5d8329fa8303c1a927bb29d36e.pack) [ziparchive.extractto]: failed to open stream: Permission denied in /home/bensibg/public_html/franchise/installer.php on line 574

    Warning: ZipArchive::extractTo(/home/bensibg/public_html/franchise/.htaccess) [ziparchive.extractto]: failed to open stream: Permission denied in /home/bensibg/public_html/franchise/installer.php on line 574
    {“pass”:1,”table_count”:17,”table_rows”:1093,”query_errs”:0}
    ——————————————————-

    The weird thing is that the website seems to have been restored properly, but these errors are making me worried. Why did I get these? Was anything broken during the restore?

    https://www.ads-software.com/extend/plugins/duplicator/

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  • Thread Starter avatar33

    (@avatar33)

    is it possible to get an answer here?

    Hey Avatar33

    I don’t always get to every request in under 24 hours as I only have a limited amount of time in the day to answer threads…

    If you can give the latest hotfix version a try it may have your fixes for the issue you’re seeing. The very latest version can be found by following these instructions:

    -> Browse to https://www.ads-software.com/extend/plugins/duplicator/developers/
    -> Look for the section “Other Versions”
    -> Click on “Development Version” and download the zip plugin file
    -> Uninstall your current version and install this one

    Let me know if this solves your issue…

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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