Installing plugins

  • I have two WordPress sites and I’m trying to install a new plugin on one (the other works fine.

    1. Has the classic ‘normal-looking’ add new plugin menu which works fine.

    2. The other site has somehow changed or updated to a newer looking add plugin menu.
    with orange. buttons to install/active the plugins, however when you click those buttons the plugin doesn’t install.

    Both sites are using the same theme and version of WordPress so I have no idea why one has this different looking add plugin menu that doesn’t function. How can I get back the old add plugin menu or make this new look actually work?

    The page I need help with: [log in to see the link]

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  • There should not be any “new look” for the plugins area like that. The most likely cause if that happening is that your theme or another plugin has “taken over” that page.

    Check what the differences are between the two sites, in themes and plugins. Disable anything that doesn’t match and re-enable them one-by-one to see what is causing that issue.

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