Installing to new server from backup files I received

  • Want to move site form old host to new host. Previous Websmaster would not give access to WP Dashboard as Admin. So when requesting to move to my new host, they sent me a zip of the WP installation and an .sql database file. I’ve read the codex but confused about how to setup the new datbase/wp install on my new host. I have cPanel access and FTP access to new server and can locate the wp-config.php. Need help getting those files from my PC to my new server.

Viewing 8 replies - 1 through 8 (of 8 total)

  • See Moving_WordPress. If you need help setting up a new database & user, you need to contact your hosts for assistance.

    Thread Starter SoCalBoy

    (@socalboy)

    OK. The problem is that these instructions, they keep referencing accessing the old server which for which we do not have admin access..

    I did follow this section, “Moving to a New Server” and the 2nd paragraph, “Note: If you are changing to a new server but same domain, all you need to do is edit wp-config.php with your new database/user information and upload everything as it is to your new server. “

    So I copied the WP files to /server/domain/ (same domain name as old site) and created new database copying the database, user name and password from the wp-config.php file and then trying to access the /server/domain/ location I get

    “Welcome. You see this page because you have set up your Web server for serving a new site, but have not uploaded the site content yet. “

    I have not changed DNS settings yet to the new site so not sure if this is whey this is happening but my concern is changing DNS servers and then not having access to either site. (in case access to old files need to be obtained.)

    Did you remove any index.html files in the new site’s root folder?

    Thread Starter SoCalBoy

    (@socalboy)

    No the index.html file is there. I just renamed the index.html to indexx.html and I get this message:
    “Error establishing a database connection”

    So I checked the wp-config.php file and to see that the database, user and password are the same as the one I created.

    I am not sure what the prefix of the database was on the previous server though if that matters here

    Start by checking all of your database details.

    Thread Starter SoCalBoy

    (@socalboy)

    I’m not knowledgeable as to what I should be looking for here. The backups/moves I’ve done before are not using the raw sql. Not sure what to check at this point.

    Did you import the sql database with phpmyadmin at the new host?
    https://codex.www.ads-software.com/Backing_Up_Your_Database#Using_phpMyAdmin

    Thread Starter SoCalBoy

    (@socalboy)

    Yes, thanks. That did it!

Viewing 8 replies - 1 through 8 (of 8 total)
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