install.php gives blank, white page

A blank page usually means a PHP error. Are you sure your hosting is properly configured to host a WordPress site? See https://www.ads-software.com/about/requirements/ for what exactly is needed.

I double checked my server information.
1. Currently I have PHP version 5.3.26. (Requirement = 5.2.4 or higher)
2. Currently I have mySQL version 5.5.35. (Requirement = 5.0 or higher)
3.Further down on the page it says to ask about The mod_rewrite Apache module. I cannot find anything about Apache or the mod_rewrite module in my server information. (I did a find on the 15 pg. return.) I’m assuming this is set to the correct mode because the hosting provider has their own install of WP (which also has the same exact problem.) I will double check with them though.

In the meantime, are there any other setting issues that could cause an issue?

My web hosting service said that I can allow mod_rewrite in the .htaccess file. I looked through the WP support pages and found some script to put into the .htaccess file. I copied and pasted the following:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Then, I saved the file and wrote over the old htaccess file using Filezilla. I still only get a blank, white page.

Go into your wp-config.php page and change this line:

define('WP_DEBUG', false);

to:

define('WP_DEBUG', true);

That sill allow the errors to show, and you’ll be able to see what you’re dealing with.

I double checked I do still have debuging enabled (define(‘WP_DEBUG’, true);). I still only get a blank white page, no error message or anything.

I’m not sure that this assumption is correct, but given that I’m not even receiving an error code, I think that something must be preventing the install from even running. However, I have no idea what would cause that and I know that I meet the basic operating requirements.

If you haven’t done the installation yet, delete all .htaccess files that you had put on the iste anywhere. They aren’t needed until you move to pretty permalinks, and then the system will generate them automatically.

After that try again and see if that has made any difference.

If it hasn’t, look at the error logs on your server. You should be able to see in there what the errors are.

I went through and deleted the .htaccess file that I put up and I couldn’t find any others. When I tried to run the install I still got a blank page. When I went to the error log I got the following (except that I change the IPs):

[Wed Feb 12 07:01:47 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/404.shtml
[Wed Feb 12 07:01:47 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/images
[Wed Feb 12 07:01:47 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/404.shtml
[Wed Feb 12 07:01:47 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/robots.txt
[Wed Feb 12 06:59:52 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/404.shtml
[Wed Feb 12 06:59:52 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/favicon.ico
[Wed Feb 12 06:53:58 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/404.shtml
[Wed Feb 12 06:53:58 2014] [error] [client XX.XX.XXX.XX] File does not exist: /home/funinc83/public_html/images

While trying to figure out what’s going on I realized that all of the times in the error log are before I deleted the .htaccess file. I also noticed that when I ran the install file something happened (at least in the background) because my redirect (to the old site) was overwritten. However, I still only get a blank page. I don’t see anything at all.

Try re-uploading all files & folders – except the root wp-config.php file – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

I tried a new install from scratch and still had the same problem. However, I finally got a real person from the hosting company. This is what was fixed in case anyone has the same problem.

“We have fixed your issue by adding the below line in your .htaccess file”

Thanks for all of the help!!!!! I greatly appreciate everyone’s feedback!!!!