• The plugin installs but does not scan, instead a pop-up with an error message that begins:

    Error Message: Wrong Answer Format…

    and later in the message it mentions Fatal Error.

    I cannot copy/paste or get a screenshot of the pop-up dialog.

    Viewing some other support tickets, I deactivated several security plugins to see if they were creating an issue, but received the same error message when attempting to rescan.

    https://www.ads-software.com/plugins/plugins-garbage-collector/

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  • Thread Starter Curtis

    (@salsafire)

    I should include that I deactivated all other plugins, and retested the plugin after the initial scan attempts failed.

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  • The topic ‘Installs, but fails on scan.’ is closed to new replies.