Instant Review Request for smaller stores with personal approach

  • Resolved alkysabers

    (@alkysabers)


    1 year, 1 month ago

    Hello. We using the recipe “Instant Review Request for smaller stores with personal approach” for orders completed. However, the placeholder {{ order.products_ordered }} does not work. The email is sent to the customers but the version we received does not include what product(s) was ordered. The email looks like this:

    We would like to personally thank you for your order #3082.

    We hope that you are satisfied with the:

    We are running a small store, which relies on product reviews. Could you spare a minute and write a review of:

    If you did not create a user account, you can still leave a review on our Testimonies page in the comment section at the bottom of the page. Alternatively, you can reply to this email with your review and we will post it on our website.

    Thanks in advance! If, by any reason, you are not satisfied, do not hesitate and contact us immediately by replying to this email. Thanks for shopping with us!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello

    In that case, please send us a screenshot of your automation configuration. It should include all information: what event you use, if you have any filters set up and most important, the whole action settings.

    I need screenshot email template also.

    Many thanks

    Thread Starter alkysabers

    (@alkysabers)

    Thank you for your reply. I didn’t add any extra filter. Here are the screenshots:

    Let me know if you need anything else. I didn’t change anything to the recipe beside adding in spacing in the email message portion.

    Thread Starter alkysabers

    (@alkysabers)

    Sorry, I didn’t add the images properly in the last post.

    Plugin Support rzepsen

    (@rzepsen)

    Hi,

    Thank you for your patience. You are using a placeholder {{order.products_ordered_links}} in your automation. It will work if you have the ShopMagic Review Requests add-on installed in your shop. If not, the automation won’t work. Do you have this add-on installed in your shop?

    Plugin Support rzepsen

    (@rzepsen)

    Hi alkysabers

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    If you have any further questions, let me know.

    Best regards,

    Thread Starter alkysabers

    (@alkysabers)

    Hi. Sorry for the delayed reply. I only have ShopMagic for WooCommerce. But when I searched for ShopMagic Review Requests, it does not come up as an option to install. Do you know if they have changed the name? I only see these options by ShopMagic:

    Recover Abandoned Carts for WooCommerce by ShopMagic

    ShopMagic for Contact Form 7 and WooCommerce

    ShopMagic for Google Sheets

    ShopMagic Multilingual Support

    Free Twilio SMS integration for WooCommerce by ShopMagic

    Plugin Support rzepsen

    (@rzepsen)

    Hello

    I apologize for delayed reply. ShopMagic Review Requests is a PRO add-on. You can find it on ShopMagic official website.

Viewing 7 replies - 1 through 7 (of 7 total)
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