instead of the gallery, a shortcode is displayed

That sounds like NextGEN isn’t active in WordPress. If it is active and still not rendering shortcodes you may need to add the following code to your wp-config.php:
define('NGG_DISABLE_FILTER_THE_CONTENT', TRUE);

If that does not help I can only suggest briefly replacing your site theme and/or deactivating your other plugins in case there is a conflict.

i added in
wp-config.php:
define('NGG_DISABLE_FILTER_THE_CONTENT', TRUE);

but it did not help.
I tried to change the theme, it also does not help.

https://ibb.co/7kMJ6zm
https://ibb.co/Bnk8gqn
https://ibb.co/JsThMMg

thanks you, for helping!

• This reply was modified 3 years, 11 months ago by imk2020.
• This reply was modified 3 years, 11 months ago by imk2020.
• This reply was modified 3 years, 11 months ago by imk2020.

Sorry that didn’t work!

There’s only a couple of things I can think of to try:
– Make sure there are spaces before the opening [ and after the closing ]
– Is it possibly a language thing? Maybe try changing the site language to English briefly. I’ve tried changing my test site to ru_RU and didn’t have any problems, but there can be many variables.
– Was the shortcode copy / pasted? You may have special characters that look like quotation marks (“) but are stylized and aren’t treated as quotes; it can appear correct but not be code-correct.

I tried to change the language to ENG first,
After I checked ” and spaces.
Unfortunately, this did not help either.
Maybe it’s because the theme is changed or self-written? I don’t know much about this.
Thank you again for your help!

https://ibb.co/9wG41kn
https://ibb.co/p10gMSc

I’m not thinking of much that could help. Is this in the classic editor, the “gutenberg” / block editor, a custom post type, or in a page layout manager plugin?

Is this in the classic editor.

Can you try creating a page with the new block (“Gutenberg”) editor and see if that works? The classic editor works for me, but there’s so many possible variables.

How to use the new editor (“Gutenberg”)?

Hi @imk2020,

Sorry for the delayed reply. We have somehow missed to get back to you in the reasonable time.

Gutenberg is the default WordPress ( block ) editor that can be activated as default in case that you are using Classic Editor ( via a plugin ) from “Dashboard -> Settings -> Writing -> Default editor for all users: Block Editor”