insufficient permissions to access SEO settings

  • Resolved jim1001

    (@jim1001)


    8 years, 8 months ago

    The upgrade from 2.3.4.2 to 2.3.5.1 failed for me. I had to remove the all-in-one-seo-pack plugin folder manually and install 2.3.5.1 again which worked second time. Now when I click “SEO Settings” under “All In One SEO Pack” on the Plugins page I get the error “You do not have sufficient permissions to access this page.”

    Have tried logging out & in again including logging in using a different browser. Tried deactivating & re-activating the plugin. Also tried a number of steps on the “how-to-troubleshoot-issues-with-all-in-one-seo-pack” page. Can’t see any debug errors.

    I’ve also noticed I get the same error on other sites I look after which are still on 2.3.4.2. I have been able to see settings in the past. Settings for other plugins can still be reached.

    ps: all my administrator accounts are created with role ID: ndp_administrator and role name: Administrator in case that may cause any problems. It doesn’t appear to affect anything else, only this plugin.

    Any help appreciated – thanks.

    https://www.ads-software.com/plugins/all-in-one-seo-pack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    All in One SEO Pack menus use a custom capability. This capability is automatically added to all users of the role “administrator”. If you’ve changed the default behavior of WordPress admin roles, this may not work.

    There are a few different ways to resolve this with your setup:

    1) Add the capability “aiosp_manage_seo”. You can either use your role editor plugin or else run this code in your functions.php https://semperplugins.com/documentation/custom-capability/

    2) Use our API filter hook to swap out the necessary capability with one you already have. https://semperplugins.com/documentation/manage_aiosp/

    Thread Starter jim1001

    (@jim1001)

    Thank you Michael. I used my user role editor plugin as you suggested and that worked fine.

    The role ID of my WordPress administrator role was somehow changed possibly by a plugin. It was first detected by the author of the User Role Editor plugin when I had some problems with that. Nothing has changed for a long time though to my knowledge. It could be that I just haven’t gone to the AIOSP settings for a long time.

    Thanks again for the quick resolution.

Viewing 2 replies - 1 through 2 (of 2 total)
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