Insufficient privileges??

  • Resolved nkatz

    (@nkatz)


    10 years, 6 months ago

    I am the admin for the site I’m working on. I’ve installed Iframely but when I try to get to the settings, I’m told, “You do not have sufficient permissions to access this page.”

    I’m the admin. I have sufficient permissions for absolutely everything on the site…except this plugin?

    How can I gain access to the settings?

    https://www.ads-software.com/plugins/iframely/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ivan Paramonau

    (@ivanp)

    Sorry you ran into this issue.

    * Are you on WordPress Multi-site or a regular install?
    * Which Iframely version is it? v0.2.0 or v0.2.2?

    In 0.2.2, we specifically addressed the privileges issue for WPMU users. The settings is now a same one for all sites in WPMU, and the right to configure Iframely is granted to users who have the rights to install plugins. For regular installs, nothing should have changed.

    If it is the case that the rights are insufficient, you shouldn’t see the link to settings page too. So, how do you access the settings page?

    Sorry again for the trouble, but we’d need your help in chasing it.

    Thread Starter nkatz

    (@nkatz)

    Hi – thanks for the quick response.

    My site (which isn’t live just yet and so is unavailable for linking outside our network) is a regular wordpress install. Iframely is 0.2.2.

    I can obviously install plugins, add/edit users and their roles, change/edit themes….in short, I have full administrative privileges. When I activate Iframely on the plugins page, the settings link is revealed. There’s also an Iframely link now in the left-hand sidebar of the dashboard…and THAT area contains a link where I can supposedly get my API key. When I click the link for the API key, however, I’m taken to a two-color web page (white and turquoise-y) completely devoid of any content. No text; no images; no nothing.

    Plugin Author Ivan Paramonau

    (@ivanp)

    It appears that the settings page (and especially links on it) is somehow broken in local installs. We’ll take a closer looks. But as you can access this page, the privileges should be ok.

    The link for the API key is https://iframe.ly/api. Hope it helps.

    Thread Starter nkatz

    (@nkatz)

    I wish there was a way to attach an image here. What I’m seeing at that link is the same empty web page as before – about 3/4 white from the left and turquoise-ish on the right.

    Plugin Author Ivan Paramonau

    (@ivanp)

    I see. So the problem is in our web app, not in wordpress plugin. Great to narrow it down.

    What browser do you use to access the page? Any errors in JavaScript console? Maybe, the cache issue?

    Thread Starter nkatz

    (@nkatz)

    Ahhh……the issue appears to be Chrome-related.

    Plugin Author Ivan Paramonau

    (@ivanp)

    I’ll close it for now here on WP. Please, send screenshots and any other details to [email protected]. Thanks a lot.

Viewing 7 replies - 1 through 7 (of 7 total)
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